23 Jan 2016
I've been a host rocket (dot block) customer for several years and have been very satisfied with the technical support team. They are always courteous, knowledgable and helpful.
Litto Thomas J
Abu Dhabi - United Arab Emirates
15 Jan 2016
We were having an issue while using mail sending using SMTP from the server. We were having google apps business account for the SMTP mailer and the mails were not going out of the server. We contacted Dotblock Support team and Mr Don was so helpful that he analysed the issues and compared with another doctblock server of ours and found the issue and sorted out. The support team was so patient to spend enough time to understand things and get sorted this on high priority. I recommend dotblock.
MA - United States
9 Sep 2015
DotBlock has exceeded my expectations 100%. I have never had a problem that was not resolved quickly and completely. There is always a quick response to any ticket I submit. The staff are respectful and very professional. This is a company that does what they say. No BS No Excuses. They just take care of business but treat you as if you were the most important customer they have.
FL - United States
13 Jul 2015
Even though I don't have a managed solution you guys are always helpful when I have a tech issue and I really appreciate that. I've dealt with other companies that would never help me with anything even if it was their server causing the problem... So it's very refreshing to have this service. I doubt I will ever change. Keep up the good work!
Scotland - United Kingdom
26 Feb 2015
Dotblock saved us today with some excellent 'above and beyond' tech support.
ON - Canada
28 Jan 2015
DotBlock is simply amazing.
Their support rocks, they are ever helpful, and since I became a customer (2 years or so) they've so many times gone way beyond of what you'd expect from a "normal customer support".
Also their uptimes are the best I ever experienced. I literally only have downtimes when I messed up something on my server myself.
18 Jan 2015
We have been using Dotblock Servers for the Past 2 years . We had issues few times but the support team fixed them quickly. Its value for money since the price they offer for SSD storage is much less than other providers. I recommend Dotblock .
CO - United States
10 Nov 2014
I have now been with DotBlock for a few years. I have really enjoyed having high-performance hosting with outstanding customer support. DotBlock is the best hosting provider I have dealt with in 10+ years of using enterprise-grade hosting. You cannot go wrong. I recommend DotBlock to anyone that is hosting a mission-critical web presence.