FL - United States
14 Jun 2017
If I could give them 6 stars I would. Thank you to the support staff who executed our server restore in a prompt and professional manner. When we thought all was lost, they were right on top of things. And the service was included in the monthly server costs. Amazing.
5 Apr 2017
I cant go one enough...
I have been with these guys for years and I pick up the phone and say I have this issue or that issue, even though as webmaster I should know how to do things...(but I am not professionally trained)
Doesnt matter when I say whats up they look into issues far beyond a normal Hosting company and always solve the problem or advise me correctly for a fix...
They always answer the phone and My sites stay up and running with 0 server related issues...
I dont know of any other hosting company that cares about their customers as much as Host rocket...
Think I wrote this as a company person...wrong contact me or visit my site qcinspectors.com and you will see I work elsewhere and they do provide hosting through the Dot Block side of their company...
I have Called Don many times and asked for help he even verified an auto registration email script that was 9 yrs old...he asked to see it then installed it set it up and showed me all the ins and outs...
Well above and beyond what any other server provider would have done...I was with four different companies prior to switching over to them, they keep all SQL and pearl updated so I could run my Vbulletin board and when they didnt have the version required they got it installed it and set up my site for me...
These folks treat me like I am their brother...
Thanks, I am pleased to be asked what I think and rate you as a company, and your service is what service means...
Mex - Mexico
31 May 2016
Excellt Service !!!
CA - United States
15 Jun 2015
Have been using dotblock for a couple years now. Before i had a habit of switching hosting providers without hesitation, but since i started i using dotblock i couldn't be happier. When i have a problem they provide rapid response with a great attitude.
All dotblock employees that i worked with are great, but the following names are the ones that stand out the most when getting great costumer service.
GA - United States
1 Mar 2015
OUTSTANDING Customer Service! They've NEVER let me down. Couldn't be happier!
ON - Canada
28 Jan 2015
DotBlock is simply amazing.
Their support rocks, they are ever helpful, and since I became a customer (2 years or so) they've so many times gone way beyond of what you'd expect from a "normal customer support".
Also their uptimes are the best I ever experienced. I literally only have downtimes when I messed up something on my server myself.
10 Nov 2014
DotBlock has cover all my needs for a virtual server and more. From the setup of the server to this day it has always been a pleasant experience.
CO - United States
10 Nov 2014
I have now been with DotBlock for a few years. I have really enjoyed having high-performance hosting with outstanding customer support. DotBlock is the best hosting provider I have dealt with in 10+ years of using enterprise-grade hosting. You cannot go wrong. I recommend DotBlock to anyone that is hosting a mission-critical web presence.
7 Nov 2014
i am so happy to own my first vps with dotblock,dotblock give a chance to own a vps