Litto Thomas J
Abu Dhabi - United Arab Emirates
15 Jan 2016
We were having an issue while using mail sending using SMTP from the server. We were having google apps business account for the SMTP mailer and the mails were not going out of the server. We contacted Dotblock Support team and Mr Don was so helpful that he analysed the issues and compared with another doctblock server of ours and found the issue and sorted out. The support team was so patient to spend enough time to understand things and get sorted this on high priority. I recommend dotblock.
NY - United States
28 Aug 2015
There was a slight billing problem which affected my service, but as soon as I brought it to the attention of the Billing Representative, he handled the issue professionally and promptly, even involving Technical Support to the very end, ensuring all my services were restored and accessible. It was excellent follow-up with the utmost care in my situation, it was handled by the representative with the highest regard to my satisfaction.
I am Very Pleased with the level of care shown in all instances since joining DotBlock, worth every penny!
20 Mar 2015
dotblock.com it's really recommended VPS.
Price is reasonable and support is great. I like because use it's really simple and easy to understand.
I love it.. one most thing i love is support reply my email and ticket it's really fast.
And they give trial 30 days, for me it's WOOOWWW... because cheapest price and excellent support that make me say WOOWWWW...
I'm planning to upgrade my VPS because i really love here, after i tried many VPS that make's me annoying with registration and lassie support.
Try it your self and prove it !!!
ON - Canada
28 Jan 2015
DotBlock is simply amazing.
Their support rocks, they are ever helpful, and since I became a customer (2 years or so) they've so many times gone way beyond of what you'd expect from a "normal customer support".
Also their uptimes are the best I ever experienced. I literally only have downtimes when I messed up something on my server myself.
19 Nov 2014
I like dotblock very much and I think it offers a great service, with a good price.
13 Nov 2014
Dotblock delivers stability, epic customer support and fast servers providing all the tools required to maintain a stable and secure environment. I've recommended their services to all my friends. Thank you!
Keen and Graev
CA - United States
13 Nov 2014
I've been a customer of Dotblock for many years. I started with their sister company Hostrocket, and I transitioned to Dotblock when my site grew large enough to need a VPS. I ultimately chose Dotblock as my VPS because I trust their customer service to keep my best interest in mind. They've always been swift to assist, and for the most part are able to fix any issues I have quickly and professionally.
I'm aware that they are not the cheapest service out there, but you get what you pay for in terms of service. For someone like me who knows very little (I learn as I go) about servers and hosting, Dotblock's patience and willingness to go the extra mile to set me up and get my site going was very much appreciated.
CA - United States
8 Nov 2014
No reliability problems, great server speed and bandwidth, fast customer service. Best service provider i have seen.
7 Nov 2014
i am so happy to own my first vps with dotblock,dotblock give a chance to own a vps