5 Apr 2017
I cant go one enough...
I have been with these guys for years and I pick up the phone and say I have this issue or that issue, even though as webmaster I should know how to do things...(but I am not professionally trained)
Doesnt matter when I say whats up they look into issues far beyond a normal Hosting company and always solve the problem or advise me correctly for a fix...
They always answer the phone and My sites stay up and running with 0 server related issues...
I dont know of any other hosting company that cares about their customers as much as Host rocket...
Think I wrote this as a company person...wrong contact me or visit my site qcinspectors.com and you will see I work elsewhere and they do provide hosting through the Dot Block side of their company...
I have Called Don many times and asked for help he even verified an auto registration email script that was 9 yrs old...he asked to see it then installed it set it up and showed me all the ins and outs...
Well above and beyond what any other server provider would have done...I was with four different companies prior to switching over to them, they keep all SQL and pearl updated so I could run my Vbulletin board and when they didnt have the version required they got it installed it and set up my site for me...
These folks treat me like I am their brother...
Thanks, I am pleased to be asked what I think and rate you as a company, and your service is what service means...
CT - United States
15 Mar 2017
Justin was awesome!!!
zds - philippines
10 Mar 2017
fast respons from support.
Mex - Mexico
31 May 2016
Excellt Service !!!
NY - United States
9 May 2016
Great customer service. Dotblock was always a pleasure to deal with. Great services, excellent performance, and reachable, responsive humans on the other end of the line. I would highly recommend them to anybody, and in fact HAVE.
23 Jan 2016
I've been a host rocket (dot block) customer for several years and have been very satisfied with the technical support team. They are always courteous, knowledgable and helpful.
FL - United States
13 Jul 2015
Even though I don't have a managed solution you guys are always helpful when I have a tech issue and I really appreciate that. I've dealt with other companies that would never help me with anything even if it was their server causing the problem... So it's very refreshing to have this service. I doubt I will ever change. Keep up the good work!
CA - United States
15 Jun 2015
Have been using dotblock for a couple years now. Before i had a habit of switching hosting providers without hesitation, but since i started i using dotblock i couldn't be happier. When i have a problem they provide rapid response with a great attitude.
All dotblock employees that i worked with are great, but the following names are the ones that stand out the most when getting great costumer service.
MS - United States
7 Nov 2014
I initially chose DotBlock because of their competitive pricing structure, allowing me to expand as needed. Problem resolution, fortunately for myself, has been rare and very quickly handled. I've been happily surprised by the very reliable up-time of my server and the unmetered bandwidth is a big plus. I highly recommend DotBlock to my customers and friends.