NY - United States
28 Aug 2015
There was a slight billing problem which affected my service, but as soon as I brought it to the attention of the Billing Representative, he handled the issue professionally and promptly, even involving Technical Support to the very end, ensuring all my services were restored and accessible. It was excellent follow-up with the utmost care in my situation, it was handled by the representative with the highest regard to my satisfaction.
I am Very Pleased with the level of care shown in all instances since joining DotBlock, worth every penny!
20 Mar 2015
dotblock.com it's really recommended VPS.
Price is reasonable and support is great. I like because use it's really simple and easy to understand.
I love it.. one most thing i love is support reply my email and ticket it's really fast.
And they give trial 30 days, for me it's WOOOWWW... because cheapest price and excellent support that make me say WOOWWWW...
I'm planning to upgrade my VPS because i really love here, after i tried many VPS that make's me annoying with registration and lassie support.
Try it your self and prove it !!!
19 Nov 2014
I like dotblock very much and I think it offers a great service, with a good price.
Keen and Graev
CA - United States
13 Nov 2014
I've been a customer of Dotblock for many years. I started with their sister company Hostrocket, and I transitioned to Dotblock when my site grew large enough to need a VPS. I ultimately chose Dotblock as my VPS because I trust their customer service to keep my best interest in mind. They've always been swift to assist, and for the most part are able to fix any issues I have quickly and professionally.
I'm aware that they are not the cheapest service out there, but you get what you pay for in terms of service. For someone like me who knows very little (I learn as I go) about servers and hosting, Dotblock's patience and willingness to go the extra mile to set me up and get my site going was very much appreciated.
ON - Canada
12 Nov 2014
Great company. They've really improved since I first became a customer, and for that I'm very grateful since their support is always very courteous and helpful and their pricing is well positioned to top it off.
I have no reason to look elsewhere, DotBlock has what I need.
PA - United States
10 Nov 2014
I am a long time user of dotblock and hostrocket. I dearly love my dotblock servers, and anytime I had an issue, tech support was right there to help me out. When I wanted to install an OS distribution that was not on the list, they installed it for me promptly. Uptime is superb, and I have far more issues with my own isp than with dotblock. Dotblock offers a lot more than most other vps providers I found.