Customer Review

Here's what Disappointed D had to say about

Disappointed D | IL, United States | Submitted 2 Jun 2017
Verified Customer

We tried to use the two screwdrivers that you sent to unscrew the two inside screws that secure the small grounding plate and it didn't work. It should have been a simply procedure to unscrew the two small screws but the screwdrivers appeared to be stripped, and the screws could not be removed. So the money we spent for the battery and tools were for naught. The replacement videos we viewed made it seem very simple...we could only surmise that the tools were so cheap and inferior that they were not able to accomplish a very simple task. Very disappointing!

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Ricardo A - IL - US 15 Dec 2017

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Maria S - TX - US 14 Dec 2017

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