Customer Review

Here's what DD had to say about

DD | Norfolk, United Kingdom | Submitted 1 Jan 2018

Very happy with service, delivery times excellent, thank you!

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
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5 Stars

5.0 Overall Rating

Based on 93

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average


5 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average

Canoe and Kayak Store is a small business ran by paddling enthusiasts, and has been running for 16 years. We specialise in Canoes, Kayaks and SUP Boards and look after regular customers and B2B customers. Of course we want to sell you your next piece of new shiny kit but we also want you to have the right kit for you as it makes all the different to your paddling enjoyment.

We pride ourselves on customer service and honesty and offer a demo service to people who just aren't sure. You wouldn't buy a car without test driving it so why would you do that with a canoe, kayak or SUP?

If you are new to the paddling scene then we are happy to offer advice and guide you the best we can with 100+ years of knowledge we have between us all.

Other Customer Reviews for

5 Stars

Kyra - London - United Kingdom 5 Dec 2017

When my order arrived it was not complete but the customer service lady was very helpful and sent the missing items with express delivery without extra cost. I would definitely order from them again.

5 Stars

Olly - Scotland. - United Kingdom 27 Apr 2017

Awesome company and awesome service.

5 Stars

Gayle - Scotland - United Kingdom 20 Apr 2017

Excellent Service - called me up about delivery & able to arrange very quick dispatch & next day delivery. I had to call back and they even took the phone down to the warehouse to confirm details - went well beyond the expected level of customer service!
Thanks you!

5 Stars

Susan - Suffolk - United Kingdom 30 Mar 2017

Great to have an email re postal dates. Thanks guys - loving the new paddle

5 Stars

Anonymous Customer 30 Mar 2017

Choice of delivery locations made receiving the product easy. Watershed Ocoee duffel bag is exactly what I was after. Looking forward to using it on a few trips and then will rate the product. Service from was prompt and efficient.

5 Stars

Will G - South Wirral - United Kingdom 29 Mar 2017

Item was dispatched very quickly. Excellent service.

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