17 Oct 2017
I have always been pleased and satisfied with the service level of Cables Direct, particularly with speed of dispatch and delivery.
Nelson - New Zealand
12 Nov 2015
Excellent service, and very prompt delivery of goods even to our RD address.
16 Apr 2015
Always a fast easy experience when you need cables and misc knick knacks that might be difficult to source at shops.
23 Dec 2014
Fantastic, ordered on the 23rd of december and was here the next day!
Wellington - New Zealand
10 Mar 2014
When purchasing and paying, delivery etc all was great.
The only hiccup I had was last week when I attempted to make payment and the session timed out so the payment was taken and no confirmation or order was placed. Contacted you, said the bank will release the payment in 24 hours and my card was at fault. I work for Kiwibank so there was a few errors in your statement. The authorisation can stay in place for up to 8 working days and your company has to fax the bank to get the auth lifted sooner. I did not request this but just so you know before you promise 24 hour release and then a person is stuck between calling their bank and emailing you and getting two different responses. Also the card was not at fault, it was your pages fault for timing out before I had entered my card information. Your response was prompt and apologetic whilst placing the error on me with inaccurate information on how authorisations work. You need to educate your staff a bit better. But apart from that, when it went smoothly it was great. Fast delivery, good information. Happy with product. No qualms about trading again. Thanks! :)
30 Jan 2014
You were just great well done!!
Auckland - New Zealand
18 Dec 2013
Very happy with the prompt service and quick delivery.
Waikato - New Zealand
6 May 2013
I am a regular online shopper. It's hard to differentiate yourself when you sell online but I look for customer friendly websites with good product specs & photos, easy buying & payment, reasonably-priced products and fast inexpensive delivery. When I find a site that fits all this I always go back. Yours does, so I will, thanks. :)