NC - United States
16 Jan 2017
Great goal. Better priced than local sporting goods store, including shipping.
AL - United States
7 Jan 2017
Easy order shipped timely and very happy with our product
MS - United States
5 Jan 2017
1) 2 small dents were noted to the metal trim of the backboard. This did not impact playability, just an unfortunate occurrence from shipping I am assuming.
2) shipping vendor set up time of delivery for 1:00 to around 4:00. However, I received a call from the deliverer instructing that he was 2 hours away at about 3:30. He also instructed me that he was driving an 18 wheeler and would not be able to pull up my concrete driveway to unload the goal. Long story short, I drove to our local Walmart to meet him in the parking lot and helped him unload it to a small utility trailer that I pulled. No huge problem, just takes away from the convenience of ordering from you guys when home delivery was expected to be just that.
* all in all, I was extremely satisfied with the actual order process and the customer service I received when I requested assistance. I would recommend the company and would use them again in the future.
UT - United States
4 Jan 2017
I bought online, did my own research the website was easy to use and helpful. I haven't assembled yet because of winter, I got mine for Christmas, but am excited to install this spring.
VA - United States
2 Jan 2017
The backboard arrived damaged. Customer service immediately shipped us a replacement backboard. We couldn't have been happier with the customer service.
1 Jan 2017
I bought the goal during Black Friday and received a great deal. Could not be happier
NC - United States
27 Dec 2016
Customer Service: Great experience! I bought the goal on Cyber monday for a birthday present for my son's birthday on Dec. 19th. The goal was shipped a few days after I placed the order and was received on Dec. 12th giving me plenty of time to install.
Product: I purchased the GSIII. This is an awesome goal. I followed the install instructions to the "T" and everything went together perfectly. The goal has no wobble as other reviews have stated. It was packaged well with easy to follow instructions. A great goal and a great company.
GA - United States
26 Dec 2016
OH - United States
25 Dec 2016
Prices were so good that I returned my basketball rim to Dicks and got it from basketballgoalstore.com. I ended up getting a model that is better than any available in store with pads & ball return net for cheaper than a lower model at Dicks.
I couldn't be happier. The guy was also helpful over the phone