Customer Review

Here's what Mike had to say about

Mike | CT, United States | Submitted 17 Sep 2014

We loved the web site - it was very user-friendly. We especially liked the Overstock section for value. We called for pricing and spoke with a very knowledgeable saleswoman who helped us decide between two hoops based on our needs and the location of the hoop once installed. The saleswoman was able to expertly compare and contrast the two hoops we were considering for purchase. We are very happy with our Goalrilla.

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5 Stars

4.9 Overall Rating

Based on 1,229

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average


5 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average
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5 Stars

Brian - OH - United States 21 May 2017

Everything about the experience was fantastic

5 Stars

Eric - CT - United States 24 Apr 2017

Had a very good experience with my purchase. The price was competitive but mostly secondary to minimal delivery cost and no tax. I did however have a bad experience with the delivery. The company used for delivery was terrible. I don't really blame BGS but they need to look into that better and perhaps use different 3rd party services.

5 Stars

Anonymous Customer - PA - United States 17 Apr 2017

Pleased with quality of product. The basketball goal is high quality and the best price I found by at least $100.
- Shipping is free, but only curbside delivery. I should have called to ask about restrictions/limitations on delivery. Goal was delivered on an 18 wheeler semi and we live across a 5 ton bridge. We had to drive to an alternate location to meet the semi and pick up the goal. This is unique to our property and should not dissuade others from purchasing (just warning if you live on a small road).
- Website offered free basketball, this was not delivered. I contacted customer service and this was immediately addressed.
- Pleased with customer service.

5 Stars

Adam - GA - United States 30 Mar 2017

I would highly recommend to anyone who is considering the purchase of an at home basketball hoop to check out this website. Awesome product offering at all different price points that will beat your local sporting goods store price. All product was shipped quickly and arrived in perfect condition. Thanks!

5 Stars

Alan H 13 Jan 2017

Everything was great prior to delivery, and even the delivery was great except I was surprised when the boxes were, as per my instructions, placed in my 7' x 12' trailer, that the box with the goalpost was placed on top of the backboard box. There may have been a good reason, and maybe the backboard is that strong, so it doesn't matter. I was just afraid the backboard might break if it stayed in that position whereas placed in the opposite order, the post would be able to support the weight of the backboard box better than the reverse.
That being said, and as mentioned previously, EVERYTHING else about the delivery was great!

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