“i bought here because you have the live chat, it really helped Hello,
I just received my order and I must say I'm really disappointed. I ordered 5x5cm and specified in the comments that i wanted 5cm in diameter, and the stickers I got are much smaller. This is especially disappointing as otherwise, they are just what I wanted. They were supposed to be Bumper stickers, I intended them as a gift for a party tomorrow, which, obviously, doesn't leave the time to put this right. Would you kindly explain to me why this happened and make a suggestion as to how to deal with this?
Thank you very much,
thi is the e-mail i sent to customer service. I also specified in the live-chat that i intended the stickers to be bumper stickers, so the person I spoke to would know that the ones I received were too small. Maybe you could find a way of matching up the chat conversations to the orders so that it can be retraced?”