Here’s what Paula O had to say about acunett.com
5 stars
Paula O 24 May 2010
My name is Paula Oliveira. I run a WH/Domain Reg. business average in size. I`ve been working since 2002 and met Ronny Fang from Accunet about five years ago. That was a fortunate encounter. Now I feel as a moral imperative to let WH community know a bit about my experience with them, since this first oustanding opportunity just opens.

Acunett takes care of more than 1.5 thousand of my webhosting clients, split into their managed Linux servers. Past results and ongoing experience could not be any better.

My appraisal of a WH providers focuses on three aspects: (a) Are they morally sensitive? (b) Do they have the proper skills? (c) Do they manage to setup an enviroment, and keep it running, so that their skills are delivered in an optimum performance under their moral guidance? (d) Are they apt to work on adverse circunstances - when a more severe problem comes into stage - with the same nice sway they perform ordinary support - that is, moral binding and skills remain as high or higher when they are in the Emergency Room?

Concerning Acunett, I`d say: (a), (b), (c) and (d) YES!. I`ll add here some sampled evidence reports.

1. I had with Acunett my only server (I`m in WH business since 2002) with an uptime of 384 days till I requested them a kernel upgrade - for the fun of it. Because it was working very well with more than 400 accounts. This was quite a benchmark.

2. Their OS hardening will truly keep evil out of the servers. Since I joined AcuNett, I had only scarce episodes of hacked websites (on the own clients' backdoor) but hacking would never go beyond the limits of a fragile account. Server were aptly kept floating higher than the hackers` level, remaining untouched.

3. Complex systems are entropic. WH builds upon several complex unities therefore, preemptive moves are to be taken to keep lucky-and-chance factors as low as possible - the lower the best. Proactive management, an AcuNett hallmark, is detailed and non-automated but rather,perceptive. We see from the emails people looking really into our servers with a smart curiosity of knowing if something can be done *in advance*, to keep them healthy.

4. AcuNett has many collaborators and an well populated staff, however, the profiles are either quite well leveled or when required, complementary. It means you will always find the right staff profile to take care of the `realities` of the situation, as well as of routine proactive management and support. Even deep in the dawn, they`ll post a first note replying our ticket no longer than 40 min to 1 hour after posting - if that long.

5. Maybe for (a) (moral compliance), all and every AcuNett staff member is always very kind. Kindess is their first input. In WH business, we admins very often find our clients expressing a 'zero tolerance attitude' against technical stops or system disruptions - this brings a lot of anxiety into the stage and sometimes, we forward this to our provider staff. I would lie (and therefore bring doubt into this entire review), if I wrote here that I had never had, say a conflicted situation with any of my WH providers, therefore it is true that even under this very positive background, sometimes we simply go a way too flamed. However, I always found a kind approach from Acunett staff, which helped a lot to amend the psychological background of advanced server management, which is not an idle factor.

For all this, I express here my thanks to Ronny Fang and all AcuNett staff members, for their being there, and doing a very nice job.

Paula Oliveira
This review was entered into RatePoint ® and imported into Shopper Approved on 10-02-2012
>Visit acunett.com >See More acunett.com Reviews

acunett.com Reviews and Overall Ratings

acunett.com has received the following ratings and reviews from 17 actual paying customers.
overall
Recommend this Company 5 stars
Would Buy Again 4 stars
Price 5 stars
Product Satisfaction 4 stars
>See More Detailed Ratings
Recommend this Company
5 stars
Recommend
Would Buy Again
4 stars
Rebuy
Price
5 stars
Price
Product Satisfaction
4 stars
Product
>Visit acunett.com >See More acunett.com Reviews
What Exactly Is Shopper Approved?

Shopper Approved is a premier customer rating and review service, created to help advise and educate visitors like you regarding online businesses based on direct feedback and assessments from genuine paying customers of the site.

Make Better Consumer Choices

Shopper Approved collects feedback and assessments based on up to seven different scoring categories, which cover the various elements of a typical purchase, including:


- Overall Satisfaction

- Customer Service Satisfaction

- Chances of suggesting to a friend

- Service/Product Satisfaction

- Satisfaction Regarding Investment

- Likelihood of buying again

- Delivery and Shipping Satisfaction
Do you own a business that sells products or services?

Get Shopper Approved added to your website and you can start gathering useful consumer reviews today! Click here!