Joe (Ruggiero AV S
NJ - United States
9 Mar 2012
Used them for their SERVER SYNC storage service. Great solution for storing files offsite; yes there are services like DropBox and the like, but ServerSync eliminates the middle man and proprietary client software so you can just work better! For Windows users, the ability to "map a network drive" is a great asset, and the speed is similar to a regular VPN connection to an office or other data center. The service saved me as well as my clients when one of my VPS machines had to be rebuilt; because I was storing image-backups of the hard disks, I could restore the server in hours instead of re-configuring it for days.
((To be honest, I am no longer with them because of some unrelated issues - through NO FAULT OF THEIRS - but would recommend their service in a heartbeat!))
3 Jul 2011
AcuNett has the best service. Period. I've never got this type of service from any other company. I'm always surprised at how quick and easy their technical service answers my questions. They always go out of their way to help a non-tech, like me. I highly suggest them!
Ryan - N
28 Jun 2011
I have been an AcuNett customer for 5+ years and they have always provided excellent service. Recently they went above and beyond on an issue where one of my servers reported a bad hard drive. They proactively backed everything up, replaced the HD, restored the sites and were very responsive (most importantly) to my ticket updates. The server was back up and running very quickly with no data loss. I highly recommend AcuNett!
Robert Perry Broz M
19 May 2011
Been Acunett since 1997
I have been using Acunett hosting since 1997 and wound'nt change if you paid me. Great prices great service and wonderful and helpfull support. I now have 3 reseller accounts and 16 domains, all my customers are happy which keeps me coming back for more
Vagrant Web & C
29 Mar 2011
I'll never move, money no option.
I've been with AcuNett for 5 years, over 4 or 5 different servers. Bottom line, I always get unparalleled service and support from Ronny and the AcuNett team. Even if a ticket goes "sideways", as can happen anywhere, it is ALWAYS straightened out in the end. My servers are maintained and cared for, which allows me to run my business and not worry at night. If something goes wrong, they are generally "on the case" within a fair time-frame. I have no question that given a continued level of service that I now receive, I will NEVER leave AcuNett for another server company. I would have no reason to. Five Stars.
23 Mar 2011
7 Years and still happy!
I have seen the competition come and go, been offered better deals, better service and all the usual pre-sell hype by other companies over the years. So why am I still a client of AcuNett after 7 years? Ronny and his team have always done the right thing, they have always stepped up when needed, always given excellent support and have yet to give me a reason to look elsewhere. It's not all been roses and chocolates, I have had downtime, odd drive crashes, the normal day to day stuff when you have servers and host sites. But I sleep well at night, knowing that if an issue does come up, it will be resolved quickly and professionally. Trust me, that type of peace of mind you cannot buy, especially when your income depends on uptime.
27 Aug 2010
I have been with AcuNett since December.
I can happily say that their support has been more than I expected. Now, I trust them with looking over my entire support department -- so much so that we ordered two fully managed servers from them. Their "peace of mind" motto is definitely a reality for me.
2 Aug 2010
Comment: I have been a happy customer for more than 10 years now with AcuNett. The staff are great, responding to my calls for help in timely and friendly manner.
14 Jun 2010
My name Dan Connaghan, and I own and operate a web hosting and design company called The Big Brain which started in 2001.
I first met Ronny Fang 5 years ago by chance while we were experiencing poor WH services from several other sources. The 1st thing we experienced was their attention to detail and special case issues during the initial site transfers. This was our 1st non issue site transfer in many years and we were pleasantly surprised.
After 6-9 months of non issues, for the first time in many years I could take a weekend off even a week and know that the sites would remain running without issues.
As my company grew, we required dedicated servers and Acunett was prompt, professional and took care of all the necessary tech. Ronnyâ€™s staff are very knowledgeable and quick to respond to support inquires. Acunett has taken the headaches out of the day to day server maintenance and allowed me to focus on my business not on the severs.
Shell sessions can at times turn in to a â€œWhat did I just do?â€ and â€œWhat was I thinking?â€ scenario that could result in hours of fixes. However a quick support ticket and Acunett staff have the problem fixed with minimal turn around.
I would recommend Acunett for both Shared and dedicated server services and their Full Managed Servers is the only way to go. They are at the top of their game and we are so glad we found a trusting, ethical and skilled WH provider. Ronny, my hats off to you and I appreciate all the work your staff does. Keep up the great work!
6 Jun 2010
My business has worked with AcuNett for our website hosting and server management projects for 4 years. AcuNett's team is always very responsive, and the owner, Ronny, really knows his stuff when it comes to server management and hardware. I highly recommend them!