3 Jul 2011
AcuNett has the best service. Period. I've never got this type of service from any other company. I'm always surprised at how quick and easy their technical service answers my questions. They always go out of their way to help a non-tech, like me. I highly suggest them!
Ryan - N
28 Jun 2011
I have been an AcuNett customer for 5+ years and they have always provided excellent service. Recently they went above and beyond on an issue where one of my servers reported a bad hard drive. They proactively backed everything up, replaced the HD, restored the sites and were very responsive (most importantly) to my ticket updates. The server was back up and running very quickly with no data loss. I highly recommend AcuNett!
Robert Perry Broz M
19 May 2011
Been Acunett since 1997
I have been using Acunett hosting since 1997 and wound'nt change if you paid me. Great prices great service and wonderful and helpfull support. I now have 3 reseller accounts and 16 domains, all my customers are happy which keeps me coming back for more
Vagrant Web & C
29 Mar 2011
I'll never move, money no option.
I've been with AcuNett for 5 years, over 4 or 5 different servers. Bottom line, I always get unparalleled service and support from Ronny and the AcuNett team. Even if a ticket goes "sideways", as can happen anywhere, it is ALWAYS straightened out in the end. My servers are maintained and cared for, which allows me to run my business and not worry at night. If something goes wrong, they are generally "on the case" within a fair time-frame. I have no question that given a continued level of service that I now receive, I will NEVER leave AcuNett for another server company. I would have no reason to. Five Stars.
23 Mar 2011
7 Years and still happy!
I have seen the competition come and go, been offered better deals, better service and all the usual pre-sell hype by other companies over the years. So why am I still a client of AcuNett after 7 years? Ronny and his team have always done the right thing, they have always stepped up when needed, always given excellent support and have yet to give me a reason to look elsewhere. It's not all been roses and chocolates, I have had downtime, odd drive crashes, the normal day to day stuff when you have servers and host sites. But I sleep well at night, knowing that if an issue does come up, it will be resolved quickly and professionally. Trust me, that type of peace of mind you cannot buy, especially when your income depends on uptime.
22 Mar 2011
We have been with AcuNett for years and I can't say enough about their service. Overall, my experience with them has been excellent. Their staff is always available, very knowledgeable and attentive. Thank you AcuNett, keep it up!
3 Aug 2010
Ordered this morning and straight away was stunned.
AcuNett server management is amazing, response time is great and knowledge extremely high. If you are looking for server management these are the people to go with!!
Although it is pricey, it is well worth it. I'd recommend this to anyway who fears their server is insecure. The ETA on the fortified setup that I purchased is 3 hours which is nothing. Recommended to absolute everyone!
2 Aug 2010
Comment: I have been a happy customer for more than 10 years now with AcuNett. The staff are great, responding to my calls for help in timely and friendly manner.
14 Jun 2010
My name Dan Connaghan, and I own and operate a web hosting and design company called The Big Brain which started in 2001.
I first met Ronny Fang 5 years ago by chance while we were experiencing poor WH services from several other sources. The 1st thing we experienced was their attention to detail and special case issues during the initial site transfers. This was our 1st non issue site transfer in many years and we were pleasantly surprised.
After 6-9 months of non issues, for the first time in many years I could take a weekend off even a week and know that the sites would remain running without issues.
As my company grew, we required dedicated servers and Acunett was prompt, professional and took care of all the necessary tech. Ronnyâ€™s staff are very knowledgeable and quick to respond to support inquires. Acunett has taken the headaches out of the day to day server maintenance and allowed me to focus on my business not on the severs.
Shell sessions can at times turn in to a â€œWhat did I just do?â€ and â€œWhat was I thinking?â€ scenario that could result in hours of fixes. However a quick support ticket and Acunett staff have the problem fixed with minimal turn around.
I would recommend Acunett for both Shared and dedicated server services and their Full Managed Servers is the only way to go. They are at the top of their game and we are so glad we found a trusting, ethical and skilled WH provider. Ronny, my hats off to you and I appreciate all the work your staff does. Keep up the great work!
24 May 2010
Acunett & it's staff have always provided us, and our customers the best service (in terms of VPS & Dedicated Servers), and support (to our customers).
We would higly recommend them for their expertise and efficiency in handling of all our sales & support requests in a timely and professional fashion.
Keep up the good work guys!