Ryan - N
28 Jun 2011
I have been an AcuNett customer for 5+ years and they have always provided excellent service. Recently they went above and beyond on an issue where one of my servers reported a bad hard drive. They proactively backed everything up, replaced the HD, restored the sites and were very responsive (most importantly) to my ticket updates. The server was back up and running very quickly with no data loss. I highly recommend AcuNett!
Robert Perry Broz M
19 May 2011
Been Acunett since 1997
I have been using Acunett hosting since 1997 and wound'nt change if you paid me. Great prices great service and wonderful and helpfull support. I now have 3 reseller accounts and 16 domains, all my customers are happy which keeps me coming back for more
22 Mar 2011
We have been with AcuNett for years and I can't say enough about their service. Overall, my experience with them has been excellent. Their staff is always available, very knowledgeable and attentive. Thank you AcuNett, keep it up!
6 Mar 2011
I have been with AcuNett for over three years now. We currently have two servers managed by them, and a third one cloud server rented from them, also managed. Their technicians, Allen and Sam in particular, are extremely capable and most of my issues are resolved within a couple hours. I only submit complicated issues to them, most of the basic tasks I can take care of myself. We had an issue recently, which has consequently prompted my desire to write this review. The cloud server we were on started behaving sporadically. It was very unstable for several days, they sent an email to me telling me they felt the cloud SAN infrastructure provided by the DC was no longer up to their standards and wished to move us off before we suffered any potential downtime. They offered to move us to a RAIDed dedicated server for half their normal prices. They took care of the migration without a hitch and everything is running perfectly. It's proactive honesty and customer service like this that makes me glad I went with AcuNett three years ago. Thank you Allen, Sam, Ronny, and the rest of the AcuNett team!
2 Aug 2010
Comment: I have been a happy customer for more than 10 years now with AcuNett. The staff are great, responding to my calls for help in timely and friendly manner.
23 May 2010
I've been using them for years. First I used them a few years back before selling my hosting company. However joining forces some time last year with a new partner, we decided we needed a more powerful server. I convinced my partner to move from their current server provider and go to AcuNett.
AcuNett assisted me with planning server configurations, transferring all the data from the old server to the new server. And making sure I was ready to rock and roll within a timely manner.
Since then, they have assisted me with troubleshooting scripts not working, doing mass server website updates, installing complicated 3rd party software, keeping my server up to date, keeping my server secure, and answering virtually any question I ever asked them.
In the years I've been using them, they have always replied in a timely manner and have always went far behind the call of duty to help me solve any issue that ever came about.
Their service really does give you the peace of mind to sleep at night, knowing that if at any point your server was to go offline.. they'll be on it within minutes.
I really can't express my appreciation for the quality of service they provide while still being extremely affordable.
Definitely plan on staying here for the years to come. Thank you Ronny and staff for your patience, understanding, and support!!