Customer Review

Here's what Vagrant Web & C had to say about

Vagrant Web & C | Submitted 29 Mar 2011
Verified Customer

I'll never move, money no option.

I've been with AcuNett for 5 years, over 4 or 5 different servers. Bottom line, I always get unparalleled service and support from Ronny and the AcuNett team. Even if a ticket goes "sideways", as can happen anywhere, it is ALWAYS straightened out in the end. My servers are maintained and cared for, which allows me to run my business and not worry at night. If something goes wrong, they are generally "on the case" within a fair time-frame. I have no question that given a continued level of service that I now receive, I will NEVER leave AcuNett for another server company. I would have no reason to. Five Stars.

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5 Stars

5 Overall Rating

Based on 17

Recommend this Company

5 Stars Average

Would Buy Again

4 Stars Average


5 Stars Average

Product Satisfaction

4 Stars Average
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5 Stars

Ryan - N 28 Jun 2011

AcuNett Support

I have been an AcuNett customer for 5+ years and they have always provided excellent service. Recently they went above and beyond on an issue where one of my servers reported a bad hard drive. They proactively backed everything up, replaced the HD, restored the sites and were very responsive (most importantly) to my ticket updates. The server was back up and running very quickly with no data loss. I highly recommend AcuNett!

5 Stars

Robert 23 Mar 2011

7 Years and still happy!

I have seen the competition come and go, been offered better deals, better service and all the usual pre-sell hype by other companies over the years. So why am I still a client of AcuNett after 7 years? Ronny and his team have always done the right thing, they have always stepped up when needed, always given excellent support and have yet to give me a reason to look elsewhere. It's not all been roses and chocolates, I have had downtime, odd drive crashes, the normal day to day stuff when you have servers and host sites. But I sleep well at night, knowing that if an issue does come up, it will be resolved quickly and professionally. Trust me, that type of peace of mind you cannot buy, especially when your income depends on uptime.

5 Stars

John 6 Mar 2011

Thanks AcuNett!
I have been with AcuNett for over three years now. We currently have two servers managed by them, and a third one cloud server rented from them, also managed. Their technicians, Allen and Sam in particular, are extremely capable and most of my issues are resolved within a couple hours. I only submit complicated issues to them, most of the basic tasks I can take care of myself. We had an issue recently, which has consequently prompted my desire to write this review. The cloud server we were on started behaving sporadically. It was very unstable for several days, they sent an email to me telling me they felt the cloud SAN infrastructure provided by the DC was no longer up to their standards and wished to move us off before we suffered any potential downtime. They offered to move us to a RAIDed dedicated server for half their normal prices. They took care of the migration without a hitch and everything is running perfectly. It's proactive honesty and customer service like this that makes me glad I went with AcuNett three years ago. Thank you Allen, Sam, Ronny, and the rest of the AcuNett team!

5 Stars

miniscript 2 Aug 2010

Comment: I have been a happy customer for more than 10 years now with AcuNett. The staff are great, responding to my calls for help in timely and friendly manner.

Highly recommended.

5 Stars

Robert 6 Jun 2010

My business has worked with AcuNett for our website hosting and server management projects for 4 years. AcuNett's team is always very responsive, and the owner, Ronny, really knows his stuff when it comes to server management and hardware. I highly recommend them!

5 Stars

CreativHOST 24 May 2010

Acunett & it's staff have always provided us, and our customers the best service (in terms of VPS & Dedicated Servers), and support (to our customers).

We would higly recommend them for their expertise and efficiency in handling of all our sales & support requests in a timely and professional fashion.

Keep up the good work guys!

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