acunett.com Customer Review

Here's what Ryan - N had to say about acunett.com

Ryan - N | Submitted 28 Jun 2011
Verified Customer

AcuNett Support

I have been an AcuNett customer for 5+ years and they have always provided excellent service. Recently they went above and beyond on an issue where one of my servers reported a bad hard drive. They proactively backed everything up, replaced the HD, restored the sites and were very responsive (most importantly) to my ticket updates. The server was back up and running very quickly with no data loss. I highly recommend AcuNett!

This review was entered into RatePoint ® and imported into Shopper Approved on 7 Feb 2012
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acunett.com Reviews

5 Stars

5.0 Overall Rating

Based on 17

Recommend this Company

5 Stars Average

Would Buy Again

4 Stars Average

Price

5 Stars Average

Product Satisfaction

4 Stars Average
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Other Customer Reviews for acunett.com

5 Stars

Robert 23 Mar 2011

7 Years and still happy!

I have seen the competition come and go, been offered better deals, better service and all the usual pre-sell hype by other companies over the years. So why am I still a client of AcuNett after 7 years? Ronny and his team have always done the right thing, they have always stepped up when needed, always given excellent support and have yet to give me a reason to look elsewhere. It's not all been roses and chocolates, I have had downtime, odd drive crashes, the normal day to day stuff when you have servers and host sites. But I sleep well at night, knowing that if an issue does come up, it will be resolved quickly and professionally. Trust me, that type of peace of mind you cannot buy, especially when your income depends on uptime.

5 Stars

miniscript 2 Aug 2010

Comment: I have been a happy customer for more than 10 years now with AcuNett. The staff are great, responding to my calls for help in timely and friendly manner.

Highly recommended.

5 Stars

Dan C 14 Jun 2010

My name Dan Connaghan, and I own and operate a web hosting and design company called The Big Brain which started in 2001.

I first met Ronny Fang 5 years ago by chance while we were experiencing poor WH services from several other sources. The 1st thing we experienced was their attention to detail and special case issues during the initial site transfers. This was our 1st non issue site transfer in many years and we were pleasantly surprised.

After 6-9 months of non issues, for the first time in many years I could take a weekend off even a week and know that the sites would remain running without issues.

As my company grew, we required dedicated servers and Acunett was prompt, professional and took care of all the necessary tech. Ronny’s staff are very knowledgeable and quick to respond to support inquires. Acunett has taken the headaches out of the day to day server maintenance and allowed me to focus on my business not on the severs.

Shell sessions can at times turn in to a “What did I just do?” and “What was I thinking?” scenario that could result in hours of fixes. However a quick support ticket and Acunett staff have the problem fixed with minimal turn around.

I would recommend Acunett for both Shared and dedicated server services and their Full Managed Servers is the only way to go. They are at the top of their game and we are so glad we found a trusting, ethical and skilled WH provider. Ronny, my hats off to you and I appreciate all the work your staff does. Keep up the great work!

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