Joe (Ruggiero AV S
NJ - United States
9 Mar 2012
Used them for their SERVER SYNC storage service. Great solution for storing files offsite; yes there are services like DropBox and the like, but ServerSync eliminates the middle man and proprietary client software so you can just work better! For Windows users, the ability to "map a network drive" is a great asset, and the speed is similar to a regular VPN connection to an office or other data center. The service saved me as well as my clients when one of my VPS machines had to be rebuilt; because I was storing image-backups of the hard disks, I could restore the server in hours instead of re-configuring it for days.
((To be honest, I am no longer with them because of some unrelated issues - through NO FAULT OF THEIRS - but would recommend their service in a heartbeat!))
3 Jul 2011
AcuNett has the best service. Period. I've never got this type of service from any other company. I'm always surprised at how quick and easy their technical service answers my questions. They always go out of their way to help a non-tech, like me. I highly suggest them!
6 Mar 2011
I have been with AcuNett for over three years now. We currently have two servers managed by them, and a third one cloud server rented from them, also managed. Their technicians, Allen and Sam in particular, are extremely capable and most of my issues are resolved within a couple hours. I only submit complicated issues to them, most of the basic tasks I can take care of myself. We had an issue recently, which has consequently prompted my desire to write this review. The cloud server we were on started behaving sporadically. It was very unstable for several days, they sent an email to me telling me they felt the cloud SAN infrastructure provided by the DC was no longer up to their standards and wished to move us off before we suffered any potential downtime. They offered to move us to a RAIDed dedicated server for half their normal prices. They took care of the migration without a hitch and everything is running perfectly. It's proactive honesty and customer service like this that makes me glad I went with AcuNett three years ago. Thank you Allen, Sam, Ronny, and the rest of the AcuNett team!