acunett.com Customer Review

Here's what Ryan - N had to say about acunett.com

Ryan - N | Submitted 28 Jun 2011
Verified Customer

AcuNett Support

I have been an AcuNett customer for 5+ years and they have always provided excellent service. Recently they went above and beyond on an issue where one of my servers reported a bad hard drive. They proactively backed everything up, replaced the HD, restored the sites and were very responsive (most importantly) to my ticket updates. The server was back up and running very quickly with no data loss. I highly recommend AcuNett!

This review was entered into RatePoint ® and imported into Shopper Approved on 7 Feb 2012
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acunett.com Reviews

5 Stars

5 Overall Rating

Based on 17

Recommend this Company

5 Stars Average

Would Buy Again

4 Stars Average

Price

5 Stars Average

Product Satisfaction

4 Stars Average
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Other Customer Reviews for acunett.com

5 Stars

Vagrant Web & C 29 Mar 2011

I'll never move, money no option.

I've been with AcuNett for 5 years, over 4 or 5 different servers. Bottom line, I always get unparalleled service and support from Ronny and the AcuNett team. Even if a ticket goes "sideways", as can happen anywhere, it is ALWAYS straightened out in the end. My servers are maintained and cared for, which allows me to run my business and not worry at night. If something goes wrong, they are generally "on the case" within a fair time-frame. I have no question that given a continued level of service that I now receive, I will NEVER leave AcuNett for another server company. I would have no reason to. Five Stars.

5 Stars

Robert 23 Mar 2011

7 Years and still happy!

I have seen the competition come and go, been offered better deals, better service and all the usual pre-sell hype by other companies over the years. So why am I still a client of AcuNett after 7 years? Ronny and his team have always done the right thing, they have always stepped up when needed, always given excellent support and have yet to give me a reason to look elsewhere. It's not all been roses and chocolates, I have had downtime, odd drive crashes, the normal day to day stuff when you have servers and host sites. But I sleep well at night, knowing that if an issue does come up, it will be resolved quickly and professionally. Trust me, that type of peace of mind you cannot buy, especially when your income depends on uptime.

5 Stars

Anthony S 23 May 2010

I've been using them for years. First I used them a few years back before selling my hosting company. However joining forces some time last year with a new partner, we decided we needed a more powerful server. I convinced my partner to move from their current server provider and go to AcuNett.

AcuNett assisted me with planning server configurations, transferring all the data from the old server to the new server. And making sure I was ready to rock and roll within a timely manner.

Since then, they have assisted me with troubleshooting scripts not working, doing mass server website updates, installing complicated 3rd party software, keeping my server up to date, keeping my server secure, and answering virtually any question I ever asked them.

In the years I've been using them, they have always replied in a timely manner and have always went far behind the call of duty to help me solve any issue that ever came about.

Their service really does give you the peace of mind to sleep at night, knowing that if at any point your server was to go offline.. they'll be on it within minutes.

I really can't express my appreciation for the quality of service they provide while still being extremely affordable.

Definitely plan on staying here for the years to come. Thank you Ronny and staff for your patience, understanding, and support!!

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