CertaPet Customer Review

Here's what Ashlynn had to say about CertaPet

Ashlynn | Submitted 9 Jan 2017
Verified Customer

Within an hour of my assigned professional contacting me I was approved and I received my letter in the mail very promptly. I have since flown through Suncountry airlines with my emotional support animal and had no problems. I have had a very good experience!

Recommend this Company 5 5.0
Would Buy Again 5 5.0
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CertaPet Reviews

5 Stars

4.8 Overall Rating

Based on 1,295

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average


4 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average
About CertaPet

CertaPet provides easy and discreet online access to mental health services for people living with an emotional or psychological disability.

CertaPet acts as an online portal to connect patients with licensed mental health professionals who can write them a recommendation for an emotional support animal because our goal is to improve the quality of life for the millions of Americans who may have no other options for care.

Emotional Support Animal Letter support and coordination to makes lives better - that's our goal.

Other Customer Reviews for CertaPet

5 Stars

Chad L - LA - United States 16 Nov 2017

Thanks you for the great and quick service, got my assessment and ESA letter emailed to me within 6hrs of contacting Certapet.

5 Stars

Anonymous Customer 12 Nov 2017

CertaPet has been amazing! The process is quick and painless though they do a thorough check of your Pet needs. I will always use certapet and have recommended the site to several friends!

5 Stars

Carol S 25 Sep 2017

Service was excellent and professionally rendered. Thank you so much.

5 Stars

Scarlet - FL - United States 25 Jul 2017

I love CertaPet!! The process is very well thought out and organized. I will be coming back for all my future needs!

5 Stars

Kevin M 10 Jun 2017

Fast, friendly, quality service!

5 Stars

Susan K 8 Jun 2017

Ebony, my counselor was great. She expedited my letter because I had received incomplete information from the first CSR on the phone. She did not look up my information to inform me that I had to complete another questionnaire to receive my letter. She only gave me a generic reply that it takes 48 hours to receive a response.

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