CertaPet Customer Review

Here's what Anonymous Customer had to say about CertaPet

Anonymous Customer | Submitted 6 Jan 2017
Verified Customer

Prompt responses & great customer service. Julie was very helpful!!!

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Click Here to Visit CertaPet

CertaPet Reviews

5 Stars

4.8 Overall Rating

Based on 1,254

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average


4 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average
About CertaPet

It’s an unfortunate fact that one-in-four Americans will suffer a mental or emotional disability in a given year and that only a small fraction will ever seek help. 

Worse yet, more than 34% of Americans who do seek counseling for mental health issues experience barriers that make it either difficult or impossible to get the care they need.

Although the prevalence and severity of America’s mental health crisis can not be understated, it’s no secret that emotional support animals can provide those in need with a tremendous amount of comfort and assistance, and the health benefits of ESAs are very well documented.

That’s why CertaPet provides easy and discreet online access to mental health services for people living with an emotional or psychological disability.

CertaPet acts as an online portal to connect patients with licensed mental health professionals who can write them a recommendation for an emotional support animal because our goal is to improve the quality of life for the millions of Americans who may have no other options for care.

If you need an

Other Customer Reviews for CertaPet

5 Stars

Kevin M 10 Jun 2017

Fast, friendly, quality service!

5 Stars

Susan K 8 Jun 2017

Ebony, my counselor was great. She expedited my letter because I had received incomplete information from the first CSR on the phone. She did not look up my information to inform me that I had to complete another questionnaire to receive my letter. She only gave me a generic reply that it takes 48 hours to receive a response.

5 Stars

saadet A - AZ - United States 4 May 2017

efficient system and approval. I strongly recommend this company. even Turkish airlines and international travel approved my letters and had no difficulty. reasonable considering I don't have to pay other fees when I travel with my ESA...Especially GULNARA in the company personally followed my situation and was extremely helpful. can not thank her enough!

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2017