CertaPet Customer Review

Here's what Sierra S had to say about CertaPet

Sierra S | Submitted 13 Jan 2017
Verified Customer

It was a very quick response after the I sent in my questions. I have already recommended this site to someone else and I will be using again if needed!!

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
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CertaPet Reviews

5 Stars

5 Overall Rating

Based on 1,106

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average

Price

4 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average
About CertaPet

It’s an unfortunate fact that one-in-four Americans will suffer a mental or emotional disability in a given year and that only a small fraction will ever seek help. 

Worse yet, more than 34% of Americans who do seek counseling for mental health issues experience barriers that make it either difficult or impossible to get the care they need.

Although the prevalence and severity of America’s mental health crisis can not be understated, it’s no secret that emotional support animals can provide those in need with a tremendous amount of comfort and assistance, and the health benefits of ESAs are very well documented.

That’s why CertaPet provides easy and discreet online access to mental health services for people living with an emotional or psychological disability.

CertaPet acts as an online portal to connect patients with licensed mental health professionals who can write them a recommendation for an emotional support animal because our goal is to improve the quality of life for the millions of Americans who may have no other options for care.

If you need an emotional support animal letter, stop on by and see how CertaPet can help you today!

Other Customer Reviews for CertaPet

5 Stars

Melissa W 21 Mar 2017

Very helpful and easy process

5 Stars

María Y 15 Mar 2017

I live in a pet friendly apartment complex in NC, but with breed and weight restrictions. I used CertaPet to procure a housing letter for my ESA, an American Bully puppy, after moving across the state. I needed one before I was able to find a local set of physicians, and an online search for my options led me to their site, and their reviews which were so overwhelmingly positive that I figured it was worth the risk.

I filled out the assessment Saturday afternoon and received my approval and a virtual copy of my letter Sunday morning, the physical copy arriving in the mail on Friday.

The letter was thoroughly and personably written, on the counselor's letterhead, and it included her license numbers (she was licensed in both CA and my state). She included her phone number and email address with an invitation to contact her with any questions or concerns. There was no mention of CertaPet or this being a tele/virtual service anywhere on the letter.

My leasing manager accepted it without batting an eye, everyone loves my sweet, quiet, and friendly companion animal (despite his "pit bull" appearance and the stigma attached), and I rest easier knowing that he's safe and protected in our home because I couldn't imagine going through life without him.

5 Stars

Dan K 15 Mar 2017

This has been a very positive and reassuring experience. CertaPets customer service has been great. I am waiting for delivery of my dogs vest that I had to return for a larger size, (my error).

5 Stars

Helene M - FL - United States 15 Mar 2017

Haven't use it yet...so please wait

5 Stars

Danica H 28 Dec 2016

This service is the real deal. I was able to register my dog as an ESA within 2-3 days. It was very straightforward and easy to use this service.

5 Stars

Claudja R 12 Dec 2016

The staff was extremely helpful in answering questions. They also worked very quickly on my request. I would definitely recommend and do business with them again.

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