CertaPet Customer Review

Here's what Bruce P had to say about CertaPet

Bruce P | Submitted 4 Jan 2017
Verified Customer

Certapet is for real in that you have to fill out a psychological exam which is analyzed by a Mental Health Professional. If you qualify, they will send a letter mentioning your need for an Emotional Support Animal. Most others are all scams as you don't need a vest, id card, or certificate, you need the letter from a certified Mental Health Professional. You may get by with those, but ultimately all the airlines need is the letter.

Recommend this Company 5 5.0
Would Buy Again 5 5.0
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CertaPet Reviews

5 Stars

5 Overall Rating

Based on 1,067

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average


4 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average
About CertaPet

It’s an unfortunate fact that one-in-four Americans will suffer a mental or emotional disability in a given year and that only a small fraction will ever seek help. 

Worse yet, more than 34% of Americans who do seek counseling for mental health issues experience barriers that make it either difficult or impossible to get the care they need.

Although the prevalence and severity of America’s mental health crisis can not be understated, it’s no secret that emotional support animals can provide those in need with a tremendous amount of comfort and assistance, and the health benefits of ESAs are very well documented.

That’s why CertaPet provides easy and discreet online access to mental health services for people living with an emotional or psychological disability.

CertaPet acts as an online portal to connect patients with licensed mental health professionals who can write them a recommendation for an emotional support animal because our goal is to improve the quality of life for the millions of Americans who may have no other options for care.

If you need an emotional support animal letter, stop on by and see how CertaPet can help you today!

Other Customer Reviews for CertaPet

5 Stars

Sierra S 13 Jan 2017

It was a very quick response after the I sent in my questions. I have already recommended this site to someone else and I will be using again if needed!!

5 Stars

Ro k - CA - United States 4 Jan 2017

Timely, legitimate service.

5 Stars

Anonymous Customer 28 Dec 2016

It actually works! Was skeptical, but happy with the result!

5 Stars

Alondra R - FL - United States 25 Dec 2016

Great customer service!!

5 Stars

Deborah S 7 Dec 2016

I was completely satisfied with your services. Thank you so much~

5 Stars

Olivia L 5 Dec 2016

CertaPet was a good experience for me. I attend regular therapy sessions but my therapist was hesitant to write me a letter for an ESA, despite my travel anxiety. I know there are people out there that say CertaPet is a waste of money, a scam, and that you should go to your therapist instead, but this isn't feasible for everyone. Additionally, the fee for the letter(s) is about the same as what it costs for an average therapy session of mine. Overall I am very satisfied with my purchase and would recommend to others in my situation!

5 Stars

Roberta S 1 Dec 2016

Quick & easy wth very nice customer service. Would highly recommend.

5 Stars

Danny 21 Nov 2016

Everything I could have wished for in a service like this :)

5 Stars

Dana 21 Nov 2016

I was in a rut and they were quick to the rescue!

5 Stars

Anonymous Customer 18 Nov 2016

Thank you so much, CertaPet. My flying experience with my dog was smooth and not stressful at all.

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