CertaPet Customer Review

Here's what Bruce P had to say about CertaPet

Bruce P | Submitted 4 Jan 2017
Verified Customer

Certapet is for real in that you have to fill out a psychological exam which is analyzed by a Mental Health Professional. If you qualify, they will send a letter mentioning your need for an Emotional Support Animal. Most others are all scams as you don't need a vest, id card, or certificate, you need the letter from a certified Mental Health Professional. You may get by with those, but ultimately all the airlines need is the letter.

Recommend this Company 5 5.0
Would Buy Again 5 5.0
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CertaPet Reviews

5 Stars

4.8 Overall Rating

Based on 1,114

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average


4 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average
About CertaPet

It’s an unfortunate fact that one-in-four Americans will suffer a mental or emotional disability in a given year and that only a small fraction will ever seek help. 

Worse yet, more than 34% of Americans who do seek counseling for mental health issues experience barriers that make it either difficult or impossible to get the care they need.

Although the prevalence and severity of America’s mental health crisis can not be understated, it’s no secret that emotional support animals can provide those in need with a tremendous amount of comfort and assistance, and the health benefits of ESAs are very well documented.

That’s why CertaPet provides easy and discreet online access to mental health services for people living with an emotional or psychological disability.

CertaPet acts as an online portal to connect patients with licensed mental health professionals who can write them a recommendation for an emotional support animal because our goal is to improve the quality of life for the millions of Americans who may have no other options for care.

If you need an emotional support animal letter, stop on by and see how CertaPet can help you today!

Other Customer Reviews for CertaPet

5 Stars

Jeannique B - LA - United States 15 Mar 2017

Certapet did an exceptional job with helping me become certified for an emotional support animal. It took less than a week to receive paper work and all the staff answered my questions within an hour of inquiry.

5 Stars

Barbara d 7 Mar 2017

Very satisfied with help and results!

5 Stars

Jonathan K 5 Mar 2017

Julie and her staff were very helpful and always promptly responded to my questions and requests.

5 Stars

Anonymous Customer 1 Jan 2017

Wonderful experience !! Helpful customer service and fast delivery !

5 Stars

Alondra R - FL - United States 25 Dec 2016

Great customer service!!

5 Stars

vittorio - CA - United States 23 Dec 2016

The service provided has far exceeded my expectations!

5 Stars

Danyel F 16 Dec 2016

So grateful for the personal attention and consideration

5 Stars

Stefne - AZ - United States 12 Dec 2016

Professional inquiry into my situation, while listening with an open mind to prospective client's concerns. Kind and considerate phone manner. It is a pleasure doing business with such a supportive team. Thank you, Stefne

5 Stars

Anonymous Customer 9 Dec 2016

It was exactly as it was supposed to be. A great service for those of us who need our pets with us!!

5 Stars

Jenna 5 Dec 2016

Certa pet emailed me back approving my ESA letter within 2-3 days! Awesome experience.

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