CertaPet Customer Review

Here's what Katie R had to say about CertaPet

Katie R | Submitted 31 Dec 2016
Verified Customer

Very quick response and very official. Thank you!

Recommend this Company 5 5.0
Would Buy Again 5 5.0
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CertaPet Reviews

5 Stars

4.8 Overall Rating

Based on 1,161

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average


4 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average
About CertaPet

It’s an unfortunate fact that one-in-four Americans will suffer a mental or emotional disability in a given year and that only a small fraction will ever seek help. 

Worse yet, more than 34% of Americans who do seek counseling for mental health issues experience barriers that make it either difficult or impossible to get the care they need.

Although the prevalence and severity of America’s mental health crisis can not be understated, it’s no secret that emotional support animals can provide those in need with a tremendous amount of comfort and assistance, and the health benefits of ESAs are very well documented.

That’s why CertaPet provides easy and discreet online access to mental health services for people living with an emotional or psychological disability.

CertaPet acts as an online portal to connect patients with licensed mental health professionals who can write them a recommendation for an emotional support animal because our goal is to improve the quality of life for the millions of Americans who may have no other options for care.

If you need an emotional support animal letter, stop on by and see how CertaPet can help you today!

Other Customer Reviews for CertaPet

5 Stars

Cathy L 20 May 2017

The ESA certificate worked perfectly at ONT airport.

5 Stars

Tiffany D 17 May 2017

It was simple to use and quick responses

5 Stars

Forest h 14 May 2017

It was a great experience and they helped alot

5 Stars

Janet G - CA - United States 11 May 2017

Needing to license an ESA for air travel and/or housing is already a stressful situation. Certapet makes it as easy on you as possible & the customer service is outstanding! The account reps are very professional & kind! Now I know firsthand why you have such excellent reviews online. Thank you.

5 Stars

Nettie G 11 May 2017

Efficient yet not complicated. There was an understanding how important the documentation meant to the one applying for the certification. Very clear instructions and language. Easy to comprehend. Questions answered quickly.
Services are expensive, would have liked to receive a card for wallet as well as document.

5 Stars

SHARON R 7 May 2017

The response time was quick, and I received the required paperwork and vest quickly. They responded to all my questions by email or phone call. Very good service.

5 Stars

Dale F 8 Mar 2017

Thank You For A Great Service . And Great Customer Service.

5 Stars

Thu 8 Mar 2017

My letter came quickly and haven't had any problems with the airline. Thank you for putting me at ease and helping me with my anxiety and having my dog with me at all times.

5 Stars

Dani 7 Mar 2017

Super easy and legit

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