12 Jun 2017
Thank you very much for all your help.
It was very a great service.
28 May 2017
It couldn't of gone any smoother. Thank you to everyone involved in the process!
17 May 2017
The renewal process took a lot less time than I expected which I greatly appreciate...I received the approval within 24-48 hours and received my hardcopy in the mail already. So happy to be able to travel with my sweet baby girl. Thank you.....
14 May 2017
My psychologist was quick to respond, helpful and very knowledgeable. With the money because I had no issues with Delta, and everybody knows how much it is a pain to fly with Delta!
1 May 2017
Professional, easy and quick! Thank you so much.
15 Mar 2017
I live in a pet friendly apartment complex in NC, but with breed and weight restrictions. I used CertaPet to procure a housing letter for my ESA, an American Bully puppy, after moving across the state. I needed one before I was able to find a local set of physicians, and an online search for my options led me to their site, and their reviews which were so overwhelmingly positive that I figured it was worth the risk.
I filled out the assessment Saturday afternoon and received my approval and a virtual copy of my letter Sunday morning, the physical copy arriving in the mail on Friday.
The letter was thoroughly and personably written, on the counselor's letterhead, and it included her license numbers (she was licensed in both CA and my state). She included her phone number and email address with an invitation to contact her with any questions or concerns. There was no mention of CertaPet or this being a tele/virtual service anywhere on the letter.
My leasing manager accepted it without batting an eye, everyone loves my sweet, quiet, and friendly companion animal (despite his "pit bull" appearance and the stigma attached), and I rest easier knowing that he's safe and protected in our home because I couldn't imagine going through life without him.
TX - United States
15 Mar 2017
Wonderful! All questions are quickly answered by friendly staff.