CertaPet Customer Review

Here's what Marvin F had to say about CertaPet

Marvin F | NY, United States | Submitted 25 Dec 2016
Verified Customer

Certapet customer service was wonderful. Any questions I had were answered promptly. And I received the vest and letter. I am still waiting for the ID card.

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
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CertaPet Reviews

5 Stars

4.8 Overall Rating

Based on 1,223

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average


4 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average
About CertaPet

It’s an unfortunate fact that one-in-four Americans will suffer a mental or emotional disability in a given year and that only a small fraction will ever seek help. 

Worse yet, more than 34% of Americans who do seek counseling for mental health issues experience barriers that make it either difficult or impossible to get the care they need.

Although the prevalence and severity of America’s mental health crisis can not be understated, it’s no secret that emotional support animals can provide those in need with a tremendous amount of comfort and assistance, and the health benefits of ESAs are very well documented.

That’s why CertaPet provides easy and discreet online access to mental health services for people living with an emotional or psychological disability.

CertaPet acts as an online portal to connect patients with licensed mental health professionals who can write them a recommendation for an emotional support animal because our goal is to improve the quality of life for the millions of Americans who may have no other options for care.

If you need an

Other Customer Reviews for CertaPet

5 Stars

Josh T - OR - United States 15 Aug 2017

Very easy

5 Stars

Angela N 14 Aug 2017

Very efficient and helpful.

5 Stars

Brittany Rose W - FL - United States 7 Aug 2017

Very quick, easy, and professional! I would highly recommend!

5 Stars

Cydney W 27 Jun 2017

Very easy and convenient, highly recommended!!

5 Stars

Julia O 13 Jun 2017

I was very skeptical obtaining an ESA letter online but my primary physician said they simply don't provide such letters. So after much research I found Certapet and thankfully they came thru for me, and in less than 24 hours I had a beautifully written ESA letter to submit to my landlord.
I am beyond grateful!!!

5 Stars

Donna L. S 11 Jun 2017

I having used it yet. Is it okay to like this my dog to walmart. That's one of the places I go to. Having used it yet been staying home. I wish it wasn't a paper and just be a card for billfold. Thankyou for helping

5 Stars

Anonymous Customer 24 Apr 2017

fantastic service! Really helped us in a time of need.

5 Stars

Jennie B - NC - United States 15 Mar 2017

I am grateful for CertaPet's professional assistance in certifying my dog to be an official ESA!

5 Stars

Neeves - WA - United States 15 Mar 2017

Thank you for reliable, fast and discreet service.

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