CertaPet Customer Review

Here's what Marvin F had to say about CertaPet

Marvin F | NY, United States | Submitted 25 Dec 2016
Verified Customer

Certapet customer service was wonderful. Any questions I had were answered promptly. And I received the vest and letter. I am still waiting for the ID card.

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
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CertaPet Reviews

5 Stars

5 Overall Rating

Based on 1,067

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average


4 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average
About CertaPet

It’s an unfortunate fact that one-in-four Americans will suffer a mental or emotional disability in a given year and that only a small fraction will ever seek help. 

Worse yet, more than 34% of Americans who do seek counseling for mental health issues experience barriers that make it either difficult or impossible to get the care they need.

Although the prevalence and severity of America’s mental health crisis can not be understated, it’s no secret that emotional support animals can provide those in need with a tremendous amount of comfort and assistance, and the health benefits of ESAs are very well documented.

That’s why CertaPet provides easy and discreet online access to mental health services for people living with an emotional or psychological disability.

CertaPet acts as an online portal to connect patients with licensed mental health professionals who can write them a recommendation for an emotional support animal because our goal is to improve the quality of life for the millions of Americans who may have no other options for care.

If you need an emotional support animal letter, stop on by and see how CertaPet can help you today!

Other Customer Reviews for CertaPet

5 Stars

Sierra S 13 Jan 2017

It was a very quick response after the I sent in my questions. I have already recommended this site to someone else and I will be using again if needed!!

5 Stars

Dolores 29 Dec 2016

Loved the quick response. Send information I needed and I really like the FAQ very helpful.

5 Stars

Tre 24 Dec 2016

I am a veteran, and my apartment complex wouldnt allow me to have my pet. Thanks to CertaPet I'm now able to have him with me.

5 Stars

Aselynn R - CA - United States 20 Dec 2016

The people of certapet are extremely helpful and fast about getting things back to you! It's been amazing doing business with them! And we will continue to use certapet!

5 Stars

Jaclynn G 8 Dec 2016

Letter met all of airline's requirements

5 Stars

Olivia L 5 Dec 2016

CertaPet was a good experience for me. I attend regular therapy sessions but my therapist was hesitant to write me a letter for an ESA, despite my travel anxiety. I know there are people out there that say CertaPet is a waste of money, a scam, and that you should go to your therapist instead, but this isn't feasible for everyone. Additionally, the fee for the letter(s) is about the same as what it costs for an average therapy session of mine. Overall I am very satisfied with my purchase and would recommend to others in my situation!

5 Stars

Art - CA - United States 4 Dec 2016

Used for certifications, very satisfied with the analysis and results

5 Stars

Anonymous Customer 28 Nov 2016

The process with quick easy and thorough. Very pleased with the outcome

5 Stars

Anonymous Customer 21 Nov 2016

Service was very professional and responsive extremely timely.

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