Contact Shopper Approved

We're ready to help you with your customer review needs. We truly care!

Phone:

1 (888) 951-SHOP

1 (888) 951-7467

Fax:

1 (888) 951-SHOP

Hours:

Monday - Friday

8:30am - 4:30pm MT

Headquarters

298 24th Street
STE 470
Ogden, UT 84401

Sales Office

718 Nothlake Blvd.
Suite 1020
Altamonte Springs, FL 32701

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Frequently Asked Questions

HOW DOES THE RISK-FREE TRIAL WORK?

It's simple. Just sign up and start collecting incredible customer ratings and reviews. Then, after 30 days, if we haven't exceeded your expectations, simply contact us and we will give you a full refund, no questions asked.

WILL SHOPPER APPROVED WORK FOR MY BUSINESS?

Definitely. Shopper Approved is made to work with any business, whether you sell online products or services, local products and services, or even both - we have the collection tools, management system and distribution channels to help make your business more successful.

CAN YOU HELP ME GET STARTED?

Yes we can. One of the great things about Shopper Approved is that it is fast and easy to get things up and running. But, if you do happen to have questions along the way or if you need any help, our friendly support staff is standing by, ready to assist you via email, ticket system, live chat, and our toll-free number, Monday thru Friday.

ARE THERE ANY CONTRACTS?

No way. We don't do contracts for two reasons. 1) We don't like it when some tries to make us sign a contract, so we don't think that our clients should have to. And, 2) We believe that it's our responsibility to continually provide the best value possible to our clients, and if we don't do our job, then we don't deserve your business.

WHAT IF I GET NEGATIVE REVIEWS?

Believe it or not, a negative review actually has more potential to increase your sales than a 5-star review. It all depends on how negative reviews are handled and resolved. With our Customer Care Resolution Center you have a variety of innovative tools to help you actively resolve customer concerns and turn those negatives into positives. Plus, you can also take comfort in the fact that less than one half of one percent of all ratings in Shopper Approved are 1-star ratings.

CAN I COLLECT REVIEWS IN PRIVATE?

Sure you can! In fact, when you first get started, this is a great way to build up ratings and reviews before you display them. It also gives you the ability to prove the system and alleviate any concerns you may have about displaying customer ratings and reviews on your website. Then, once you've seen the results and you're ready to share, you simply add the Shopper Approved Seals and Review Widgets to your website.

Whether you need Merchant Reviews, Product Reviews, or Local Reviews, we've got you covered.

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