They did a great job and responded quickly to my problems and inquiries.
Till now only good things to say.
I was looking for an European hosting service and I found out that site5 as several servers available including Europe, I chose the London server, perfect, same time timezone and latency times much lower than my previous US based hosting service.
The backstage is a must if you have several websites which you can have a separate CP for each one, you can even create users to access an individual website CP. All this without going to a reseller package, excellent for web designers.
The support is also great, fast and efficient.
Site5 is a great place to get web hosting. Their website is clean and professional and so is their staff; their servers are fast and have a great uptime; all around it's a great business! Would highly recommend to anyone; prices are great and services are even better.
Hi! Never before had I decided to comment on my experience about the service I was offered. But this time I believe I should say two words, as I am very pleased with the quick respond of the people who run the site. I am also pleased about their open mind, as they had to bend some rules in order to help me. Thank you very much!
Amazing customer service. Good value.
Every time I call Site5, they respond immediately and help me solve my hosting issues. It's usually a small thing that I don't understand, rather than a problem with their system, but they are nonetheless patient with me and make sure that I get my questions answered. I also appreciate that they give unsolicited advice, like a recent message with advice about protecting Wordpress sites, and they act as though they really care about my lil' old blog and how it functions. Never a bad experience, ever. I can't say that about other hosting companies and I wouldn't say it here if it weren't my experience.
Till now they are providing a excellent service with no downtime. Customer support is very fast and friendly. I will recommend them to everyone.
So glad I heard about this site. Set up for my website was so quick and easy to do. Customer reps get right back to you instead of having to wait days for answers to your questions.
I am amazed at the level of professionalism all the Site5 technical support staff use. I have put in many service requests and the have all been handled in a way that far exceeded my expectations.
great service from the tech crew
I absolutely recommend Site5. I administrate a new forum and I want to be ready when the time comes of the increase of users so thats why I trust Site5.
I have been using site5 for a few years now. I have 2 domains with them. Over the course of this time i did have to contact support on how to do some particular things which were always straightened out very fast and they are very helpful and courteous. I have been with a few other service providers and i can tell you that thus far none of the other i have tried and used could hold a candle to site5. They are IMHO the best money can buy. Anyone can buy a server and provide you service. One of the things that makes a great provider is when you have trouble and need help. How fast can you get it and how well they are able to help you. site5 has the best support people.
Site5 has been a very good help to me. I really don't know too much about programing stuff however it has been easy to do things in my backstage panel and anytime I encounter a problem, they are eager to help.
Thank you very much for your service!
The people are fast and efficient when problems arise. The few times I have had to contact support they have always been courteous.
Great customer service, always available for live chat. Friendly and helpful, even with most of the highly technical questions I've had.
I transferred from a personal server to Site5 about a week ago. Some of the migration aspects became a little "wonky." Site5 still was able to help me with the fixes needed. I have worked in hosting for a few years, so you can beat if I have an issue, then it is a legitimate issue that needs admin access. Long story no so long, Site5 is awesome and I am happy to have them as my hosting provider!
I chose Site5.com because of their reputation. From the initial signup to recent support requests, they have been the best host I've experienced in the 18 years I've been dealing with hosts.
Site5 is one of the few companies I constantly recommend to others. The support/live chat system has never failed me. The people really know what they're talking about.
I had no customer service issues, rather a support request. as always their service was nothing short of perfect. by far the best company i have ever had the pleasure of using.
Thanks again to Site5
Site5 support is awesome. They are responsive and the support people seem to be totally empowered to take care of the customer. Response times to tickets are very fast -- usually someone is working on your ticket within an hour of opening. And that support is 24 hours a day. I highly recommend this company. It is rare to get such great service from a hosting company.