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Angie
17 Jun 2013
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Recommend this Company
Would Buy Again
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:)
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14 Jun 2013
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Recommend this Company
Would Buy Again
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I called customer service and a young man answered and was very knowledgeable about the products and helped me make my selection. Excellent!
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10 Jun 2013
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Recommend this Company
Would Buy Again
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Love the la'noodle body pillow so much that I had to have a queen pillow too! I cannot wait! The shipping is fast too!
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10 Jun 2013
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Recommend this Company
Would Buy Again
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very informative site! very excited for my mattress!
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09 Jun 2013
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Recommend this Company
Would Buy Again
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Liked our first order of sheets.
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08 Jun 2013
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Recommend this Company
Would Buy Again
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Great so far easy site to navigate. Hope product is as good.
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07 Jun 2013
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Recommend this Company
Would Buy Again
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So far so good! I look forward to trying out my new sheets!
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04 Jun 2013
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Recommend this Company
Would Buy Again
Price
Product Satisfaction
Delivery Time
Customer Service
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I've purchased from you before and like your product. My only complaint would be SLOW shipping.
Response from cozypure.com:
Hi Marty, We very much appreciate your continued support of our company and products. Because our bedding is hand-crafted for each order with meticulous detail, sometimes there are delays in shipping, especially when we have a sale and get super busy in production. As a side note, we never charge our customers until the order is ready to ship... and we're always hopeful our products will be worth the wait :) Thanks again!
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28 May 2013
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Recommend this Company
Would Buy Again
Price
Product Satisfaction
Delivery Time
Customer Service
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The delivery time of my order was slightly delayed, but I understand the delay could be because they only start processing once they receive the order, that is why I gave 3 stars for delivery time other than that I am totally satisfied with my order.
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25 May 2013
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Recommend this Company
Would Buy Again
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excellent
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20 May 2013
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Recommend this Company
Would Buy Again
Price
Product Satisfaction
Delivery Time
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Hans was very helpful on the phone
Response from cozypure.com:
Thanks for the feedback Mike. We'll pass along to Hans!
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16 May 2013
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Recommend this Company
Would Buy Again
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Excellent customer service and quality products. Many thanks.
Response from cozypure.com:
And thank you for your support! We appreciate it!
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15 May 2013
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Recommend this Company
Would Buy Again
Price
Product Satisfaction
Delivery Time
Customer Service
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The mattress is better than described. Its so comfortable. I wasn't sure where to get medium or soft and so got both, since my husband said he could sleep on anything. It's truly the best mattress ever.
The bonus pillows are great too.
Customer service is beyond expectations.
Response from cozypure.com:
Hi Ally, Thanks so much for the terrific feedback and we're so happy you are loving your CozyPure "best mattress ever"! Your mattress purchase makes you a member of our Cuddle Up Club where you enjoy lifetime discounts with 20% OFF our bedding and never have to wait for a sale. Be sure to call us if we can assist you with anything. It's our pleasure to serve you!
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09 May 2013
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Recommend this Company
Would Buy Again
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great shipping prices, thank you
Response from cozypure.com:
You're very welcome... and we thank YOU!!
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08 May 2013
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Recommend this Company
Would Buy Again
Price
Product Satisfaction
Delivery Time
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So far, so good!
FYI-I might want to establish a wholesale account with CozyPure for my Web Store. Please let me know what is necessary for this to happen.
Thank you,
Nancy
Response from cozypure.com:
Hi Nancy, Glad you are liking everything so far. If you have a brick and mortar store please contact us for wholesale information. Thank you!
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05 May 2013
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Recommend this Company
Would Buy Again
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See my note on my order thanking you, as a Virginia-based, women-owned, made-in-the-US bedding manufacturer, for your existence. Here's to your continued success.
Response from cozypure.com:
Thank you so very very much for supporting your ethical values in your shopping decisions. The USA manufacturing industry needs more people like you!! Hope you enjoy your CozyPure products and are sleeping well.
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04 May 2013
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Recommend this Company
Would Buy Again
Price
Product Satisfaction
Delivery Time
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This pillow seemed a little small, especially for the price, but it works great for my neck. Very good for people with neck problems.
Response from cozypure.com:
Hi Gretchen, Thanks for taking the time to give your feedback. We've had lots of people call and tell us the same thing about how the LaNoodle pillow really helps their neck issues. When you said it's small.... did you order the travel size? If you ordered the standard size then it should be the same size as all standard pillows 20x25. If not, be sure to call us and we'll be happy to help!
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02 May 2013
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Recommend this Company
Would Buy Again
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quick and easy thanks!
Response from cozypure.com:
Thank you Elizabeth!
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02 May 2013
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Recommend this Company
Would Buy Again
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Your Customer service people are terrific. So far I am very pleased. I hope I like the products as much as your service.
Response from cozypure.com:
Hi Vicki,
Thank you for the positive feedback. We're happy to hear our customer service was up to your expectations and we hope you love your bedding too!
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30 Apr 2013
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Recommend this Company
Would Buy Again
Price
Product Satisfaction
Delivery Time
Customer Service
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Hanz has been an amazing customer service rep. He has been extremely helpful in every way!
Response from cozypure.com:
We have to agree... Hans sure is amazing and we're so happy to hear he was able to assist you. Thanks for the feedback and hope you are enjoying your CozyPure organic bedding!