cozypure.com Reviews
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14 Jun 2013
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I called customer service and a young man answered and was very knowledgeable about the products and helped me make my selection. Excellent!
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10 Jun 2013
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Love the la'noodle body pillow so much that I had to have a queen pillow too! I cannot wait! The shipping is fast too!
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10 Jun 2013
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very informative site! very excited for my mattress!
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08 Jun 2013
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Great so far easy site to navigate. Hope product is as good.
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07 Jun 2013
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So far so good! I look forward to trying out my new sheets!
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Marty P - AZ, United States
04 Jun 2013
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I've purchased from you before and like your product. My only complaint would be SLOW shipping.
Response from cozypure.com:
Hi Marty, We very much appreciate your continued support of our company and products. Because our bedding is hand-crafted for each order with meticulous detail, sometimes there are delays in shipping, especially when we have a sale and get super busy in production. As a side note, we never charge our customers until the order is ready to ship... and we're always hopeful our products will be worth the wait :) Thanks again!
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Gopi Krishna K - MD, United States
28 May 2013
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The delivery time of my order was slightly delayed, but I understand the delay could be because they only start processing once they receive the order, that is why I gave 3 stars for delivery time other than that I am totally satisfied with my order.
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Mike - PA, United States
20 May 2013
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Hans was very helpful on the phone
Response from cozypure.com:
Thanks for the feedback Mike. We'll pass along to Hans!
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16 May 2013
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Excellent customer service and quality products. Many thanks.
Response from cozypure.com:
And thank you for your support! We appreciate it!
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Ally - PA, United States
15 May 2013
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The mattress is better than described. Its so comfortable. I wasn't sure where to get medium or soft and so got both, since my husband said he could sleep on anything. It's truly the best mattress ever.
The bonus pillows are great too.
Customer service is beyond expectations.
The bonus pillows are great too.
Customer service is beyond expectations.
Response from cozypure.com:
Hi Ally, Thanks so much for the terrific feedback and we're so happy you are loving your CozyPure "best mattress ever"! Your mattress purchase makes you a member of our Cuddle Up Club where you enjoy lifetime discounts with 20% OFF our bedding and never have to wait for a sale. Be sure to call us if we can assist you with anything. It's our pleasure to serve you!
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09 May 2013
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great shipping prices, thank you
Response from cozypure.com:
You're very welcome... and we thank YOU!!
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Nancy L - CO, United States
08 May 2013
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So far, so good!
FYI-I might want to establish a wholesale account with CozyPure for my Web Store. Please let me know what is necessary for this to happen.
Thank you,
Nancy
FYI-I might want to establish a wholesale account with CozyPure for my Web Store. Please let me know what is necessary for this to happen.
Thank you,
Nancy
Response from cozypure.com:
Hi Nancy, Glad you are liking everything so far. If you have a brick and mortar store please contact us for wholesale information. Thank you!
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05 May 2013
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See my note on my order thanking you, as a Virginia-based, women-owned, made-in-the-US bedding manufacturer, for your existence. Here's to your continued success.
Response from cozypure.com:
Thank you so very very much for supporting your ethical values in your shopping decisions. The USA manufacturing industry needs more people like you!! Hope you enjoy your CozyPure products and are sleeping well.
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Gretchen B - CA, United States
04 May 2013
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This pillow seemed a little small, especially for the price, but it works great for my neck. Very good for people with neck problems.
Response from cozypure.com:
Hi Gretchen, Thanks for taking the time to give your feedback. We've had lots of people call and tell us the same thing about how the LaNoodle pillow really helps their neck issues. When you said it's small.... did you order the travel size? If you ordered the standard size then it should be the same size as all standard pillows 20x25. If not, be sure to call us and we'll be happy to help!
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02 May 2013
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quick and easy thanks!
Response from cozypure.com:
Thank you Elizabeth!
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02 May 2013
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Your Customer service people are terrific. So far I am very pleased. I hope I like the products as much as your service.
Response from cozypure.com:
Hi Vicki,Thank you for the positive feedback. We're happy to hear our customer service was up to your expectations and we hope you love your bedding too!
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Justin B - VA, United States
30 Apr 2013
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Hanz has been an amazing customer service rep. He has been extremely helpful in every way!
Response from cozypure.com:
We have to agree... Hans sure is amazing and we're so happy to hear he was able to assist you. Thanks for the feedback and hope you are enjoying your CozyPure organic bedding!
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