cozypure.com Reviews

We had a minor complication with a bed frame delivery and I have never had such kind,helpful and patient customer service for any product, ever. I would give CozyPure the highest possible rating for outstanding customer service.....and of course for very high quality products as well.

Hello Bonnie, Your comment is one of those goodies we LOVE to hear! We are thrilled to hear we met your expectations in both our customer service and with our products!

We really appreciate your company and it's commitment to organic and sustainable products for our bedroom. And, for the vegan option on the mattress! The customer service by phone was tremendous and your website is very well organized and detailed. We are greatly looking forward to the arrival of our new mattress and bedding!

Hi Tyler, Thanks for your nice comments and choosing CozyPure. We have many vegan customers who love the fact we can make an organic mattress without the wool and we're so happy you found us. Sleep well and welcome to the CozyPure Cuddle-Up Club!!

I've been sleeping on my Pure Perfection mattress for a little over a month, and I can honestly say it is bar none the most comfortable mattress I have ever slept on. I used to have all-over body aches when I got out of bed in the morning; those are gone now. I'm so glad I bought this bed, and I'll be replacing the rest of the beds in my house with CozyPure mattresses as I need to. When my husband and I came to the showroom, we were able to try all the mattresses,in a non-public area and without ANY sales pressure. Hans helped us with our purchase and he was so kind and helpful. I think this is a fantastic company with a great product and I look forward to dealing with them again.

Thank you for the wonderful review Carla. It's great to read CozyPure is the most comfortable mattress you ever slept on -- we love hearing that so thanks for sharing. Remember you're now a member of our Cuddle Up Club and get 20% off CozyPure bedding for life. Wishing you many nights of joyful sleep...

After pouring over internet sites & trialing a couple of natural pillows at stores in the Chicagoland area, I finally decided to order the LaNoodle Contour pillow. I am mostly a side-sleeper/occasional back sleeper & have been sleeping on a natural latex bed for years, BUT haven't parted with my old chemical-laden polyurethane pillow of 8 years, since I haven't found any natural alternative that is 1/2 as comfortable. (Tried an excellent organic CA company's AND Canadian company's, down pillow, wool pillow, buckwheat, millet, cotton & shredded organic latex pillows. Thought I just resigned myself to my old pillow rationalizing (albeit perhaps fooling myself) that most of the chemicals have off-gassed after 8 years!!

I thought why not - I'll try the LaNoodle Contour pillow - wow - wonderful! I found it perfect out of the box! (you can take out noodles if you want it flatter - but I found for my side-sleeping the support of the stuffed "noodles" was fantastic. It has a different feel from the polyurethane pillow I had - but just as supportive & extremely comfortable & I slept well & no aches in morning - goodbye nasty old pillow!!! THANK YOU for designing such a great simple product for us side-sleepers who want neck support without any harmful chemicals! Also, made in USA for a decent price. Can you tell I'm happy???

Hi Susan, Thanks for the great review and we're so happy you love the new CozyPure LaNoodle Contour Pillow. It's already becoming one of our most popular pillows. Thank you again for taking the time to share your thoughts. Happy sleep!

We are fortunate to live just 90 minutes away from the CozyPure factory/showroom, so we called to get some info about their mattresses after learning about CozyPure from the internet. Hans called me back after I left a message, and he said even though the website doesn't show Saturday hours, the showroom is indeed open on Saturdays. So we road tripped to Norfolk, where Hans was an informed, helpful, courteous, and friendly salesman. And you can see the Chesapeake Bay from the showroom, which is just a short distance away from the Hampton Roads Bridge Tunnel. Beautiful bonus for a visit. Hans helped us pick the correct mattress for us, without sales pressure. He answered questions with his years of experience and considerable knowledge of the products. He is just like he appears in the YouTube videos. And the mattresses in person are meticulously crafted. The natural latex components are high quality, and the fabrics Cheryl has chosen are natural and luxurious, and the covers are beautifully sewn. Pictures don't do justice to the quality of the construction of all the different mattresses and accessories. Many of the mattresses can be unzipped to see the different latex layers. Needless to say, Hans is easy to contact via email or phone, and our mattress arrived in the stated time frame. No problem with the shipping or boxes, either. Our credit card wasn't charged until the mattress was actually constructed. Be warned: a king latex mattress weighs about 150 pounds. We needed a strong neighbor to help us carry it up to the second floor. We are enjoying the new mattress. And the wood slat foundation is a quality item, too. If you need a foundation for your latex mattress, get it from CozyPure. The mattress is just right for us, and the feel of our new mattress is identical to the one we tested out in the showroom. The LaNoodle pillows are just superb. Our kids want them. They now want latex mattresses, too! The LaNoodle toppers are also high quality and add to the "cozy" feel of our sleep system. There was no odor to the mattress or the pillows. It is true that the Norfolk store/factory is solar/wind/geothermal powered. We are not typical tree huggers, though we support the things that CozyPure stands for. Cheryl and CozyPure talk the talk and walk the walk. The value is truly there. Customer service is outstanding. The products are high quality, and Hans will give you honest information about what is right for you. To those who cannot visit in person and must order by phone or internet, Hans knows what he is talking about and can help you confidently select the proper sleep setup. Their mattress covers, sheets, clothing, pillow covers and other items are also soft and well made. I am not affiliated with CozyPure, and I had never heard of them before a few months ago. I am just a well rested, comfortable customer. We could not be happier with our choice of mattress and company.

WOW what a wonderful review. Thank you so very much for the great feedback about your CozyPure® mattress and LaNoodle Topper and Pillows!! We LOVE knowing folks are sleeping better with our products and who appreciate our customer service, quality materials and craftsmanship. That's what we strive to achieve; customer satisfaction is one of our top priorities and we appreciate our customers so very much. Thanks again for the love J.B. and welcome to the CozyPure® Cuddle-Up Club!