Great prices with free shipping. Can't be beat.
Always a great shopping experience.
This will be my second order with you and my first order arrived in a few days and everything was exactly what I ordered. I am totally satisfied with The Water Garden.
Website is easy to navigate. Good shopping experience.
You have great selection and GREAT info on plants. Hope they arrive in good condition.
I received the plants via UPS, delivered after 7 pm,and had to pot up and plant in the dark. Some plants were in good condition, others not. One was such a tangled mess I couldn't even find where the roots were to plant it. I found a leech that dropped on the counter. Hopefully that was the only one. It would be VERY helpful to receive planting information well ahead of delivery, via e-mail.
As a newbie pond owner, I have found conflicting information on planting, especially depth of planting, and what type of soil to use.
watergarden.com tried to help this customer via the Shopper Approved
Customer Resolution Center, but the customer did not respond to the
Love your products and fast shipping!
Always a pleasure to shop yoiur site - well set-up and professional.
Easy to order and fast shipping
you have always had wonderful service
Easy to find item I needed on site.
I was not able to use my email to sign in although I have ordered from you before. I had to sign up again as if I was new. Can you confirm my order or account please and check on pond points? I worked with Collete in the past and was very pleased with customer service.
Easy, good explanations of what to expect from products .
What you sell is good stuff and your prices are reasonable.
Used these products from The Water Garden before and have been pleased.
I'm a long time customer.Keep up the good work!