Welcome to Hook & Loom, the world's most eco-friendly rug company.

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16,351 Verified Customer Reviews

16,351 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
14K+
(90%)
4 Shopper Approved - Review Star
1426
(8.7%)
3 Shopper Approved - Review Star
194
(1.2%)
2 Shopper Approved - Review Star
10
(0.1%)
1 Shopper Approved - Review Star
12
(0.1%)

Product Satisfaction
4.8
5 Shopper Approved - Review Star
1364
4 Shopper Approved - Review Star
121
3 Shopper Approved - Review Star
40
2 Shopper Approved - Review Star
7
1 Shopper Approved - Review Star
13
Customer Service
4.7
5 Shopper Approved - Review Star
236
4 Shopper Approved - Review Star
15
3 Shopper Approved - Review Star
9
2 Shopper Approved - Review Star
5
1 Shopper Approved - Review Star
7
SHOW DETAILS

5-star reviews
14K+

5-star reviews

10 years collecting reviews

About this Company

Welcome to Hook & Loom, the world's most eco-friendly rug company.

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C
Shopper Approved - Verified Customer Carol C.
7 hours ago , NC

Very easy,!


S
Shopper Approved - Verified Customer Suzanne W.
1 day ago , AZ

Excellent service. Beautiful, high quality rugs.


N
Shopper Approved - Verified Customer Nancy G.
1 day ago , ME

You are a great company to do business with.


C
Shopper Approved - Verified Customer Carol A.
2 days ago , CA

I'm very happy I found Hook & Loom, I think the selection and service is excellent.


J
Shopper Approved - Verified Customer Jane K.
3 days ago , NJ

Great product - great service!


M
Shopper Approved - Verified Customer Margaret B.
3 days ago , CT

I love the rugs I ordered These were exactly as described and arrived quickly!


B
Shopper Approved - Verified Customer Brittany
3 days ago , TX

great customer service! very thankful for the fast and friendly help I received

Product Satisfaction
5/5
Customer Service
5/5
Solid Hunter Green Flatweave Eco Cotton Rug - 2' x 6'
Solid Hunter Green Flatweave Eco Cotton Rug - 2' x 6'
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3 days ago

Returned this rug as it didn't fit my space as I had hoped, however the quality was wonderful! Color is clearly shown on the website and the texture in person was so soft. Will order again in the future


J
Shopper Approved - Verified Customer Jeme M.
4 days ago , NY

So far so good. Hoping that it will get shipped to our condo deck location.
For USPS, we would have to use a PO Box and there was no available spot for that to be placed in the address.TY


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Shopper Approved - Verified Customer Linda T.
5 days ago , OR

very helpful staff, positive shopping experience


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Shopper Approved - Verified Customer Judith B.
5 days ago , OK

I f I understand what I wanted and purchased it in less than a minute!!!
How can you beat that!!!! And it is shipped free!!! I will be back!!!


S
Shopper Approved - Verified Customer Soohyun C.
5 days ago , CA

It is a nice rug, but hard to clean as I cannot wash it.

Product Satisfaction
4/5
Barcelona Grey/White Eco Cotton Loom-Hooked Rug - 2' x 6'
Barcelona Grey/White Eco Cotton Loom-Hooked Rug - 2' x 6'
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5 days ago

I like the look of the rug quite a bit. Did not realize it cannot be washed. So cleaning it will be an issue.


D
Shopper Approved - Verified Customer Diana D.
6 days ago , VA

Checkout was easy.


A
Shopper Approved - Verified Customer Amy L.
1 week ago , NY

The staff worked with me and my needs with much support. Very helpful. Can’t wait to see the rug in our home.


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Shopper Approved - Verified Customer thomas T.
1 week ago , WA

as exspected


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Shopper Approved - Verified Customer Nancy E.
1 week ago , FL

Well designed site, easy to find colors and patterns.


M
Shopper Approved - Verified Customer Mary K.
1 week ago , CO

Just what I was looking for our cabin.


D
Shopper Approved - Verified Customer DONNA R.
1 week ago , NY

Pictures could be better


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Shopper Approved - Verified Customer Jane K.
1 week ago , NJ

Therse are wonderful, washable, cotton area rugs!


N
Shopper Approved - Verified Customer Nancy G.
1 week ago , ME

very very good


W
Shopper Approved - Verified Customer Wendy G.
1 week ago , NY

Great selection!


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