carpetexchange.com Reviews

About this Company

Welcome to Carpet Exchange," Your Floor Store".  We have been seving the Colorado and Wyoming Market since 1987.

We offer endless flooring options, as well as countertops.  We guarentee to be 10% lower than our competition every day.

Our goal is to offer the highest level of customer service, with the best flooring, and countertop options in the Rocky Mountain Region.

If you are looking to make your home or office beautiul, you've definitely come to the right place!

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3,663 Verified Customer Reviews

3,663 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
3029
(82.7%)
4 Shopper Approved - Review Star
442
(12.1%)
3 Shopper Approved - Review Star
94
(2.6%)
2 Shopper Approved - Review Star
46
(1.3%)
1 Shopper Approved - Review Star
52
(1.4%)

Would Recommend
4.7
5 Shopper Approved - Review Star
3056
4 Shopper Approved - Review Star
398
3 Shopper Approved - Review Star
93
2 Shopper Approved - Review Star
37
1 Shopper Approved - Review Star
79
Product Satisfaction
4.7
5 Shopper Approved - Review Star
3023
4 Shopper Approved - Review Star
425
3 Shopper Approved - Review Star
110
2 Shopper Approved - Review Star
37
1 Shopper Approved - Review Star
68
Would Buy Again
4.7
5 Shopper Approved - Review Star
3071
4 Shopper Approved - Review Star
374
3 Shopper Approved - Review Star
86
2 Shopper Approved - Review Star
42
1 Shopper Approved - Review Star
90
Delivery Time
4.7
5 Shopper Approved - Review Star
2999
4 Shopper Approved - Review Star
358
3 Shopper Approved - Review Star
161
2 Shopper Approved - Review Star
58
1 Shopper Approved - Review Star
87
Price Satisfaction
4.6
5 Shopper Approved - Review Star
2460
4 Shopper Approved - Review Star
933
3 Shopper Approved - Review Star
194
2 Shopper Approved - Review Star
33
1 Shopper Approved - Review Star
43
Customer Service
4.3
5 Shopper Approved - Review Star
610
4 Shopper Approved - Review Star
144
3 Shopper Approved - Review Star
83
2 Shopper Approved - Review Star
36
1 Shopper Approved - Review Star
71
SHOW DETAILS

5-star reviews
3,000+

5-star reviews

8 years collecting reviews

About this Company

Welcome to Carpet Exchange," Your Floor Store".  We have been seving the Colorado and Wyoming Market since 1987.

We offer endless flooring options, as well as countertops.  We guarentee to be 10% lower than our competition every day.

Our goal is to offer the highest level of customer service, with the best flooring, and countertop options in the Rocky Mountain Region.

If you are looking to make your home or office beautiul, you've definitely come to the right place!

Filter
A
Anonymous Customer
5 hours ago

Excellent customer service and installation. Very pleased.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
410 NORTH ACADEMY BLVD., CO. SPRINGS
1133 SOUTH PLATTE RIVER DRIVE, DENVER
7395 EAST COUNTY LINE ROAD, ENGLEWOOD

J
Jackie &.
4 days ago , CO

After shopping around at a few stores looking for the right floor covering (rug) for our living room, we found not one, not two but THREE area rugs! Thanks to our salesperson Staci M., she provided the most professional and friendly service. She made our shopping experience enjoyable. Our living room looks great and we get a lot of compliments on them. Thank you Staci and Carpet Exchange. We will be visiting you for our future flooring needs!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
11121 PIKES PEAK DRIVE, PARKER
8691 GRANT STREET,THORNTON
10141 NO. WADSWORTH PARKWAY,WESTMINSTER

A
Anonymous Customer
1 week ago , CO

the installers were there from 930 am to 930 pm. they did not finish carpeting the closets. i have not heard from anyone when that will be scheduled.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
1/5
Delivery
5/5
5450 WADSWORTH BLVD. ARVADA
2121 SOUTH HAVANA, AURORA
760 SOUTH ABILENE, AURORA

J
J&D K.
1 week ago , CO

We worked with Margie and she was great! She took the time to bring vinyl and carpet samples to our house on her own time and guide us towards some very good choices. Then the installation was scheduled when we requested, the installers showed up on time, were careful & clean and finished the job quickly. The vinyl and carpet we picked was priced very reasonably and looks great! All in all, we were very happy and would recommend Margie and the Boulder team without any reservations!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
760 SOUTH ABILENE, AURORA
2121 28TH STREET, BOULDER
4516 STILLWATER AVENUE, CHEYENNE

C
Cindi
1 week ago

The main issue is we like our new kitchen floor. There were glitches in the process but everything was good at the end. The installer was professional and got it done by the end of the day.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Customer Service
4/5
Delivery
4/5
5000 SOUTH COLLEGE DRIVE, FORT COLLINS
17110 W. COLFAX AVE.,GOLDEN
4524 CENTERPLACE DRIVE,GREELEY

C
Chris P.
1 week ago , CO

This is my second experience with Carpet Exchange and they did an excellent job. Greg Ruff is hands down one of the best salesman in the business. He has a vast amount of knowledge and will point you in the write direction. He is my go to person for flooring and you will learn be working with him.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
1133 SOUTH PLATTE RIVER DRIVE, DENVER
7395 EAST COUNTY LINE ROAD, ENGLEWOOD
5000 SOUTH COLLEGE DRIVE, FORT COLLINS

M
Martha
1 week ago , CO

I was very satisfied from the start. I love my new carpet. Thank you!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5
4524 CENTERPLACE DRIVE,GREELEY
8390 WEST COAL MINE AVENUE, LITTLETON
11121 PIKES PEAK DRIVE, PARKER

T
TJ
1 week ago , CO

Everyone I interacted with was fantastic. Installers did a great job and were very efficient. Harrison was very knowledgeable and always very helpful. Thanks!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
5450 WADSWORTH BLVD. ARVADA
2121 SOUTH HAVANA, AURORA
760 SOUTH ABILENE, AURORA

C
Chris
2 weeks ago , CO

Heads up - the list above didn't have Longmont showing - last three lines showed blank so I selected the last one.

Overall a great experience. There was a delay with the carpet, which I assume was out of your control. The Andromeda Pine samples and pictures are not the same as what was installed but it still looks great (luckily). There was an issue with the carpet installers, but it was resolved quickly.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
5/5
Customer Service
5/5
Delivery
4/5

A
Anonymous Customer
2 weeks ago

Doris and Eli were very helpful with product selection and scheduling process for installation. Samples provided for use in our home were very helpful in our carpet selection.
Installation team were on time, cleaned after install and answered our question easily. Have already recommended Carpet Exchange to our neighbors.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
7745 NO. ACADEMY BLVD., CO. SPRINGS
410 NORTH ACADEMY BLVD., CO. SPRINGS
1133 SOUTH PLATTE RIVER DRIVE, DENVER

G
Gina
2 weeks ago , CO

Alexandra Spicer was a great help in helping me narrow down my choices quickly to a dog resistant carpet and helped with color selection. I needed a quick delivery/install time so she was able to locate an in-stock color. The installer Johnny Marquez was efficient and worked with me on a few decisions, i.e. where the seam should be, how to set the edge to the existing kitchen floor, etc. Overall great experience!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
5000 SOUTH COLLEGE DRIVE, FORT COLLINS
17110 W. COLFAX AVE.,GOLDEN
4524 CENTERPLACE DRIVE,GREELEY

K
Kathleen A.
2 weeks ago , CO

Erin was a rockstar. We had done the measuring 10 mo ago and then needed the job done quickly to get the house on the market. She went into full service mode and made it happen. Thank you for helping us meet an important deadline!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
1133 SOUTH PLATTE RIVER DRIVE, DENVER
7395 EAST COUNTY LINE ROAD, ENGLEWOOD
5000 SOUTH COLLEGE DRIVE, FORT COLLINS

S
Stanzi L.
2 weeks ago , CO

Eva was a joy to work with, (despite a snafu in pricing,). The installers are wonderful! So accommodating, and left my house cleaner then when they arrived. Love my finished floors. It's like a new house.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
3/5
Delivery
5/5
4524 CENTERPLACE DRIVE,GREELEY
8390 WEST COAL MINE AVENUE, LITTLETON
11121 PIKES PEAK DRIVE, PARKER

L
Lisa
2 weeks ago , CO

Alec was great! Very helpful and accommodating. I use Carpet Exchange for all my flooring needs.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5
11121 PIKES PEAK DRIVE, PARKER
8691 GRANT STREET,THORNTON
10141 NO. WADSWORTH PARKWAY,WESTMINSTER

S
Sean J.
2 weeks ago , CO

Fred was very helpful and was able to locate the flooring material we needed & get it ordered. He was very efficient, provided communication and status updates throughout the process and was very responsive. We'll buy from Fred again in the future!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5
8390 WEST COAL MINE AVENUE, LITTLETON
11121 PIKES PEAK DRIVE, PARKER
8691 GRANT STREET,THORNTON

K
Kerry
2 weeks ago , CO

We own 8 commercial buildings in the Denver Market. Whenever we need carpet tiles, I deal with Elise. She is always on top of the orders and we couldn't ask for better service and sales!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
1133 SOUTH PLATTE RIVER DRIVE, DENVER
7395 EAST COUNTY LINE ROAD, ENGLEWOOD
5000 SOUTH COLLEGE DRIVE, FORT COLLINS

2
21 Y.
2 weeks ago , CO

We have lived in our current home for almost 21 years and decided it was time to do a total refresh in our entire 2400 sq ft house. This included new luxury laminate floors on the entire main level, carpet on our second floor and stairs to our basement, beautiful granite counter tops, new backsplash tile in the kitchen, and of course, a few new rugs!

Everything turned out beautifully! We had a few of our own contractors for dry wall, trim, and paint. Everyone worked seamlessly to complete our project. This project stayed on budget and on the schedule that worked for us and all of the outside contractors!

Christopher Mowers was our main contact and coordinator at the Greeley Carpet Exchange store. He was helpful, friendly, professional, and was available when I had questions. He went above and beyond with all of the coordination that we needed. I would work with him again on any future projects! Thanks to all the staff at Carpet Exchange! High quality, fantastic results!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
17110 W. COLFAX AVE.,GOLDEN
4524 CENTERPLACE DRIVE,GREELEY
8390 WEST COAL MINE AVENUE, LITTLETON

T
Tony
2 weeks ago

Judy was great. Very friendly and helpful. Flooring came in exactly when she said it would.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5
2121 SOUTH HAVANA, AURORA
760 SOUTH ABILENE, AURORA
2121 28TH STREET, BOULDER

R
Roger
2 weeks ago , CO

Jeff was very easy to work with. The installation went very well and we are very happy.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
5450 WADSWORTH BLVD. ARVADA
2121 SOUTH HAVANA, AURORA
760 SOUTH ABILENE, AURORA

S
Sue K.
2 weeks ago

Jonathan was thorough, knowledgeable, efficient, professional. His guidance and manner along with his seamless coordination with the installation team made this an outstanding experience. There is no easy way to recarpet an established home - it's moving day. But Raul and Leonardo arrived early, hatched a plan and dug in. We were done with beautiful new carpet and rooms nearly restored by 6:00 pm. They were incredibly neat and so organized during a messy process. It was impressive from start to finish. Highly recommend!!!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
17110 W. COLFAX AVE.,GOLDEN
4524 CENTERPLACE DRIVE,GREELEY
8390 WEST COAL MINE AVENUE, LITTLETON

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