Customer satisfaction surveys are great, but the problem with most surveys are that the information is processed and delivered internally, so the public never benefits from the results.
Why not leverage all the great information that you collect in your customer satisfaction survey by displaying it on your website for potential customers to see?
Here at Shopper Approved, we specialize in gathering consumer ratings, reviews, and feedback. However, unlike traditional surveys, our unique process allows you to effectively display each rating and review to new customers that visit your site.
By effectively displaying this customer satisfaction survey data and feedback, you establish instant credibility and influence buying decisions, which helps to increase sales and even decrease returns!
With the social movement that has taken hold of the Internet, customers are becoming more aware of public reviews and opinion. In fact, according to a global Nielsen survey of 26,486 Internet users in 47 markets, consumer recommendations are the most credible form of advertising among 78% of the study's respondents. (Nielsen, "Word-of-Mouth the Most Powerful Selling Tool", October 2007)
If you're not actively displaying your customer's survey ratings, recommendations, and reviews on your website, you are missing out on a huge opportunity to influence potential buyers, and even worse, you may be losing sales. Now's the time to start leveraging all the good will and customer satisfaction that you're building on a daily basis, by simply adding Shopper Approved to your website.
In just 5 minutes you can start collecting valuable customer satisfaction survey information, ratings, reviews and more!
Sign up today for our free trial and see what Shopper Approved can do for you.